Driver License Examiner I

NCDOT Division of Aviation; North Carolina; On-site; USD 44,000 - 51,000; Full time

Job summary

Join the NCDOT Division of Aviation as a Driver License Examiner I, where you'll be responsible for evaluating driving license applicants through tests and customer service. This full-time role offers a competitive starting salary of $44,210 along with full state benefits and opportunities for career development. Ideal candidates will possess a Bachelor's degree and a valid North Carolina Driver License.

Qualifications

• Experience in customer service with diverse groups.
• Proficiency in computer software and typing skills.
• Willingness to attend 4-7 week certification training with overnight stays.

Responsibilities

• Administering eligibility tests for driver's licenses and ID cards.
• Evaluating applicants' knowledge of NC Motor Vehicle laws.
• Checking vision and observing driving skills during on-road tests.

Skills

Customer Service

Data Entry

Problem Solving

Education

Bachelor’s degree or equivalent combination of education and experience

Tools

Basic computer software

Job description

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This position with NCDOT offers a starting salary of $44,210, full State Benefits, competitive salaries, and career development opportunities.

This posting is accepting applications for position 60030366 located in the Graham Driver License Office.

North Carolina Department of Transportation (NCDOT) seeks qualified candidates for the Driver License Examiner position. Responsibilities include administering eligibility tests, evaluating applicants for Driver Licenses, Commercial Driver Licenses, Learner's permits, and ID cards. You will handle high transaction volumes, utilize customer service skills to confirm applicant knowledge of NC Motor Vehicle laws, identify road signs, check vision, and observe driving skills during on-road tests in various weather conditions. You will also serve as a public advisor, identify health concerns, promote adjunct services, and ensure accurate data entry into internal systems.

This role is vital in reducing wait times and enhancing customer service at the DMV. Flexibility for travel and overnight stays may be required.

Related experience includes customer service with diverse groups, providing detailed information, interviewing, or working knowledge of DMV policies and procedures.

Applicants must demonstrate experience explaining policies/laws, providing excellent customer service, proficiency in basic computer software, and typing skills.

Additional preferred skills include cash handling, time management, and willingness to attend a 4-7 week certification training with overnight stays.

Applicants must possess a valid North Carolina Driver License with no suspensions or revocations in the past 10 years and no more than 5 active points. The position requires passing a background check under the REAL ID Act, including fingerprinting. A conditional offer will be made pending background check results, with costs for new employees.

Minimum education qualification is a Bachelor’s degree or an equivalent combination of education and experience. See oshr.nc.gov/experience-guide for details.

Contact: Sharon Ashe at 919-615-7231.

Applicants must meet all minimum and knowledge, skills, and abilities requirements, and provide complete education and work experience details in their application. "See Resume" or "See Attached" are not acceptable substitutes.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Airlines and Aviation