Driver License Examiner Assistant - Huntingdon Valley

Commonwealth of Pennsylvania

Upper Moreland Township (Montgomery County)

Sur place

USD 44 000 - 66 000

Plein temps

Il y a 2 jours
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Résumé du poste

Commonwealth of Pennsylvania is hiring a Driver License Examiner Assistant in Montgomery County, PA. This full-time, permanent position supports the Department of Transportation by helping customers with licensing steps, administering tests, and guiding applicants through required forms and processes.

The role emphasizes accuracy, customer service, and adherence to regulations in a fast-paced environment; PA residency is required, with on-site work and standard hours Tuesday through Saturday.

Qualifications

  • Minimum 1 year of experience obtaining, evaluating, and providing information to the public.
  • Proficiency in greeting customers and guiding through processes.
  • Ability to verify identification and enter information accurately.

Responsabilités

  • Welcome customers and verify identification documents.
  • Provide needed forms or information to customers.
  • Administer knowledge tests and conduct vision screenings.
  • Enter application details and test results into online systems.
  • Explain renewal, duplicate, REAL ID, and licensing requirements.
  • Process documents, apply fee waiver codes, and follow policy standards.
  • Maintain a clean workspace and comply with REAL ID regulations.

Connaissances

Customer service
Data entry
Test administration

Description du poste

$44,273.00 - $66,055.00 Annually

Montgomery County, PA

Civil Service Permanent Full-Time

CS-2026-60348-71039

Department of Transportation

TR Drvr Lcnsng

10/13/2026

10/22/2026 11:59 PM Eastern

25

71039

00106966

AFSCME

G1

ST04

00087200

Bureau of Driver Licensing

2022 County Line Road

Huntindon Valley, Pennsylvania

19006

RA-PDDOTCENTRALJOBS@pa.gov

THE POSITION

NOTE: This posting will close on October 22, 2026 or after 25 applications are received, whichever occurs first.

The Driver License Examiner Assistant position with the Department of Transportation offers a chance to help customers while supporting safe and reliable licensing services. This role lets you build strong customer service skills as you guide people through important application steps. You will work in a fast-paced environment where accuracy and professionalism matter. This is a great opportunity for someone who enjoys helping others and learning new responsibilities.

DESCRIPTION OF WORK

This position assists customers at Driver License Centers by verifying identification, administering tests, and entering application information accurately. As a Driver License Examiner Assistant, you will perform the following duties:

  • Customer Greeting: Welcome customers, verify identification documents, and provide needed forms or information
  • Test Administration: Give knowledge tests and conduct vision screenings using approved tools and procedures
  • Data Entry: Enter application details and test results into online systems accurately
  • Service Guidance: Explain requirements for renewals, duplicates, REAL ID, commercial licenses, and related products
  • Document Processing: Issue letters, apply fee waiver codes properly, and follow customer service policy standards
  • Workplace Standards: Maintain a clean workspace, follow REAL ID regulations, and complete forms as required

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information
  • Full-time employment
  • Work hours are 8:15 AM to 4:45 PM, Tuesday - Saturday, with a 30-minute lunch.
  • Work overtime and travel to other Driver License Centers when needed
  • Telework: You will not have the option to telework in this position.
  • Salary: In some cases, the starting salary may be non‑negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • One year of experience obtaining, evaluating, and providing information to the public.

Other Requirements:

  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
  • You must be able to perform essential job functions.

Legal Requirements:

  • A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
  • This position requires the selected candidate to undergo and pass a Fingerprint and Name‑Based Criminal History Check prior to employment.
Veterans
  • Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS)
  • 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION
  • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
  • Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
  • Your score is valid for this specific posting only.
  • You must provide complete and accurate information or:
    • your score may be lower than deserved.
    • you may be disqualified.
  • You may only apply/test once for this posting.
  • Your results will be provided via email.
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