Drive-In Shift Manager

Sonic Drive-In; Greer (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Sonic Drive-In in Greer, Alabama is seeking an Assistant Manager to help lead the drive-in's operations during a shift. This role reports to the General Manager/Operating Partner and is responsible for supervising crew, ensuring guest satisfaction, and maintaining standards.

You will manage staffing, assist with opening/closing, handle guest and employee issues, and ensure compliance with safety and labor laws while delivering a clean, fast, friendly service environment.

Qualifications

• At least six months of restaurant management experience or one year of retail management experience.
• Experience running a restaurant shift without supervision.
• General restaurant or retail knowledge.
• Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.).
• Knowledge of federal, state, and local health and safety laws and regulations.
• Basic computer, math, and reading skills.
• Effective verbal and written communication skills.
• Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills.

Responsibilities

• Train, manage, direct, coach, lead, and assign drive-in employees during shift.
• Lead and manage drive-in operations during shift to provide an optimal guest experience.
• Manage staffing levels during shift.
• Perform opening and/or closing duties.
• Handle and properly escape guest issues/concerns during shift.
• Handle and properly escape employee issues/concerns.
• Monitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service.
• Assist with preparation and maintenance of drive-in records.
• Comply with and enforce all company policies, procedures, and operational standards.
• Ensure compliance with all applicable federal, state, and local laws.
• Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary during shift to meet operational standards.
• Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards
• Regular attendance
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required
• Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays
• Qualifications and Job Requirements: Experience
• At least six months of restaurant management experience or one year of retail management experience
• Experience running a restaurant shift without supervision
• Knowledge/Skills
• General restaurant or retail knowledge
• Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)
• Knowledge of federal, state, and local health and safety laws and regulations
• Basic computer, math, and reading skills
• Effective verbal and written communication skills
• Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Skills

Restaurant management

Leadership

Customer service

Communication

Problem-solving

Job description

Sonic Drive-In in Greer, Alabama is seeking an Assistant Manager to help lead the drive-in's operations during a shift. This role reports to the General Manager/Operating Partner and is responsible for supervising crew, ensuring guest satisfaction, and maintaining standards.

You will manage staffing, assist with opening/closing, handle guest and employee issues, and ensure compliance with safety and labor laws while delivering a clean, fast, friendly service environment.