Drive-Thru Shift Leader — Flexible Hours

Sonic Drive-In; Jackson (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Sonic Drive-In in Jackson, AL is seeking an Assistant Manager to lead and develop team members, ensure top quality food and service, and drive sales while controlling costs during shifts.

You will train staff, manage drive-in operations, schedule shifts, open and close, handle guest and employee issues, and ensure compliance with health and safety standards. This role requires leadership, communication, and problem-solving skills, with flexible hours including nights and weekends.

Qualifications

• At least 2 years of restaurant management experience or one year of retail management experience preferred.
• Experience running a restaurant shift without supervision.
• Knowledge of federal, state, and local health and safety laws and regulations.
• General restaurant or retail knowledge.
• Basic computer, math, and reading skills.
• Effective verbal and written communication skills.
• Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills.

Responsibilities

• Train, manage, direct, coach, lead, and assign drive-in employees during shift.
• Lead and manage drive-in operations during shift to provide an optimal guest experience.
• Manage staffing levels during shift.
• Perform opening and/or closing duties.
• Handle and properly escape guest issues/concerns during shift.
• Handle and properly escape employee issues/concerns.
• Monitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service.
• Assist with preparation and maintenance of drive-in records.
• Comply with and enforce all company policies, procedures, and operational standards.
• Ensure compliance with all applicable federal, state, and local laws.
• Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary during shift to meet operational standards.
• Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards
• Regular attendance
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required
• Flexible work schedules, irregular hours; days, nights; weekends; and holidays

Skills

Leadership

Communication

Problem-solving

Multi-tasking

Time-management

Conflict-resolution

Staff management

Job description

Sonic Drive-In in Jackson, AL is seeking an Assistant Manager to lead and develop team members, ensure top quality food and service, and drive sales while controlling costs during shifts.

You will train staff, manage drive-in operations, schedule shifts, open and close, handle guest and employee issues, and ensure compliance with health and safety standards. This role requires leadership, communication, and problem-solving skills, with flexible hours including nights and weekends.