Drive-Thru General Manager: Lead Team & Elevate Service

Workstream; Laurel (MS); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Exclusive app perks

Half price drinks & slushes

Job summary

SONIC Drive-In in Laurel, MS seeks a General Manager to lead the team, train staff, and ensure top-notch service. You’ll manage scheduling, control costs, and uphold safety and quality standards while delivering a great guest experience.

The role requires multi-tasking, strong leadership, and the ability to work evenings, weekends and holidays. Equal opportunity employer, with opportunities to advance within the SONIC brand.

Qualifications

• High school diploma or equivalent; business/restaurant management studies preferred.
• Minimum of two years restaurant management experience (QSR preferred).
• Ability to work a minimum 5-day week with irregular hours, nights, weekends and holidays.
• Knowledge of recruiting, interviewing and selection practices.
• Familiarity with federal and state labor laws and health regulations.
• Strong leadership, communication and supervisory skills.
• Basic accounting and computer skills are required.

Responsibilities

• Manage, train, monitor and coach crew and shift staff; oversee performance.
• Direct and assign staff to meet service standards and efficiency.
• Ensure compliance with handbook, policies and practices.
• Perform opening and/or closing duties and supervise payroll records.
• Prepare schedules and adjust staffing for cost control.
• Monitor inventory; place orders for food and supplies within budget.
• Prepare operational reports and develop action plans for trends.
• Develop and implement a marketing plan to drive sales.
• Hire restaurant crew and management to maintain staffing goals.

Skills

Leadership

Staff development

Customer service

Staff scheduling

Recruiting

Communication

Problem solving

Multi-tasking

Conflict resolution

Autonomy

Education

High school diploma or equivalent

Business/restaurant management studies preferred

Tools

POS systems

Basic accounting software

Spreadsheet proficiency

Job description

SONIC Drive-In in Laurel, MS seeks a General Manager to lead the team, train staff, and ensure top-notch service. You’ll manage scheduling, control costs, and uphold safety and quality standards while delivering a great guest experience.

The role requires multi-tasking, strong leadership, and the ability to work evenings, weekends and holidays. Equal opportunity employer, with opportunities to advance within the SONIC brand.