Drive-In Shift Lead & Operations Coach

soar-restaurants-sonic; Keokuk (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

Soar Restaurants Sonic in Keokuk, IA is seeking an Assistant Manager to help lead the drive-in's operations and staff during shifts. You will supervise team members, ensure guest satisfaction, and support opening/closing duties.

The role requires at least six months of restaurant management experience or one year of retail management experience, plus strong communication and the ability to manage costs, compliance, and sanitation standards.

Qualifications

• At least 6 months of restaurant management experience.
• Or 1 year of retail management experience.
• Knowledge of labor and safety regulations.
• Basic computer, math, and reading skills.
• Effective verbal and written communication.

Responsibilities

• Train, manage, direct, coach, lead, and assign drive-in employees during shift.
• Lead and manage drive-in operations during shift to provide an optimal guest experience.
• Manage staffing levels during shift.
• Perform opening and/or closing duties.
• Handle and properly escalate guest issues/concerns during shift.
• Handle and properly escalate employee issues/concerns.
• Monitor and manage food, labor, paper, and inventory during shift to maximize cost-control and service quality.
• Assist with preparation and maintenance of drive-in records.
• Comply with all company policies and procedures and standards.
• Ensure compliance with federal, state, and local laws.
• Perform all station duties as necessary during shift.
• Regular cleaning and sanitation duties.

Skills

Staff leadership

Shift supervision

Customer service

Communication

Training

Job description

Soar Restaurants Sonic in Keokuk, IA is seeking an Assistant Manager to help lead the drive-in's operations and staff during shifts. You will supervise team members, ensure guest satisfaction, and support opening/closing duties.

The role requires at least six months of restaurant management experience or one year of retail management experience, plus strong communication and the ability to manage costs, compliance, and sanitation standards.