General Manager - Drive-In Leader Guest Experience

Workstream; McKinney (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

SONIC Drive-In is seeking a General Manager in Texas to lead and coach crew, drive operational excellence and ensure exceptional guest experiences. You will oversee scheduling, inventory, payroll records, and compliance with health and safety standards while developing marketing plans and achieving financial targets.

The role demands 2+ years of restaurant management, strong leadership, communication, and the ability to work a demanding schedule including nights and weekends.

Qualifications

• High school diploma or equivalent; business/restaurant management studies preferred.
• 2+ years restaurant management experience (QSR preferred); shifts running without supervision.
• Willingness to work 5 days per week with irregular hours, nights, weekends and holidays.
• Knowledge of recruiting, interviewing and selection practices.
• Knowledge of federal/state labor laws and local health/sanitation regulations.
• Leadership and supervisory skills; strong verbal and written communication.

Responsibilities

• Manages, trains, coaches Crew/Team members, Carhops and Skating Carhops.
• Directs drive-in staff to maintain food service standards.
• Adheres to employee handbook and policies; monitors compliance.
• Performs opening and/or closing duties; schedules staff.
• Monitors inventory; places orders within cost controls.
• Maintains payroll records and employment-related records.
• Reinforces customer service focus and resolves guest requests and complaints.

Skills

Team leadership

Staff coaching

Communication

Multi-tasking

Problem solving

Accounting basics

Computer literacy

Interviewing skills

Scheduling staff

Education

High school diploma or equivalent

Advanced studies in business/restaurant management

Tools

POS system

Payroll software

Job description

SONIC Drive-In is seeking a General Manager in Texas to lead and coach crew, drive operational excellence and ensure exceptional guest experiences. You will oversee scheduling, inventory, payroll records, and compliance with health and safety standards while developing marketing plans and achieving financial targets.

The role demands 2+ years of restaurant management, strong leadership, communication, and the ability to work a demanding schedule including nights and weekends.