DreamWorks Technology Asset Management Technician

DreamWorks Animation; Glendale (CA); On-site; USD 62,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid leave

Job summary

DreamWorks Animation in Glendale, CA is seeking an on-site IT technician to install, relocate and maintain computer workstations and hardware. You will perform software deployments, assist with cabling, and deliver high-quality staff support with clear, courteous communication.

The role requires hands-on hardware knowledge, familiarity with SCCM/Jamf, and the ability to handle asset inventories and ticketing systems. Occasional night/weekend shifts may be needed.

Qualifications

• Experience with Windows, Mac, and Linux/Unix operating systems.
• Basic to intermediate hardware and software troubleshooting skills.
• Good mechanical ability and knowledge of computer hardware components.
• Detail oriented with eagerness to learn and grow technically.
• Ability to work well in a team or independently and meet deadlines.
• Wlexible schedule to support nights and weekends occasionally.
• Strong written and verbal communication skills.
• Able to lift up to 50 pounds regularly.

Responsibilities

• Setting up, installation and relocation of computer workstations and hardware.
• Perform software installation deskside and via remote tools.
• Assist with organization and cabling of technology equipment and setups.
• Provide professional staff support with courteous communication.
• Conduct daily asset inventory and update the Asset tracking database.
• Ensure timely ticket updates and resolution of ongoing tasks.

Skills

Strong communication

Team player

Organizational skills

Detail oriented

Physical stamina

Tools

SCCM

Jamf

Google Workspace

MS Office

Ticketing system

Job description

Job Description

"What would you say you do here?"

• Setting up, installation and relocation of computer workstations, desktops, laptops and other technology hardware.
• Performs software installation deskside and using remote tools.
• Assists with organization and cabling of technology equipment, computer setups.
• Provide excellent communication and customer service with the ability to provide professional, courteous and effective support to staff at all levels of the organization.
• Conducts daily physical inventory of assets and updates to the Asset tracking Database.
• Demonstrate commitment to resolving issues efficiently while maintaining a positive, helpful attitude
• Ensures assets are tracked and cataloged with timely ticket tracking updates of ongoing work

Qualifications

• Proficient with electronics and computer knowledge is necessary; Windows, Mac, and Linux/Unix OS experience.
• Basic/intermediate hardware and software troubleshooting skills required.
• Possess good mechanical ability and knowledge of computer hardware (SSD, CPU, GPU, KVM)
• Detail oriented with the desire to learn, grow technically.
• Works well within a team environment as well as independently
• Excellent organizational and task completion skills
• Flexible schedule to support nights and weekends occasionally
• Strong written and verbal communication skills required
• Able to lift up to 50 pounds on a consistent basis
• Excellent user support skills

What can I offer?

• Upgrading computer hardware and software. (SCCM and Jamf experience preferred)
• Tracking and documenting work in a ticketing system.
• Working knowledge with Google and MS Office Suite
• Cable management and inventory control experience
• Knowledge of Adobe Creative Cloud
• Experience with hardware inventory and auditing

Required On-Site

This position is required to be performed full-time from a DreamWorks-designated worksite.

Benefits & Compensation

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $62,000 - $70,000

Compensation: $62,000-$62,000 per year

Equal Employment Opportunity

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [e-mail].