Dream Vacation Experience Designer

Montage Hotels & Resorts; Bluffton (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Montage International in Bluffton, SC seeks an Experience Planner to turn guest visions into unforgettable vacations. You’ll narrate resort offerings, connect with guests to tailor activities and dining, and help guests imagine their perfect stay.

Responsibilities include acting as a storyteller, logging guest requests, following up with guests, and communicating clearly by phone and email. You’ll multitask in a fast‑paced hotel setting while delivering attentive service and upholding Montage

Qualifications

• Excellent telephone etiquette and verbal and written communication skills.
• High school diploma or equivalent required.
• Two+ years of customer service experience preferred.

Responsibilities

• Describe resort offerings to guests and tailor activities and dining.
• Log guest requests and follow up in a timely manner.
• Communicate clearly by phone and email in a fast-paced hotel setting.
• Multitask with high attention to detail while providing exceptional service.

Skills

Customer service

Communication

Phone etiquette

Detail orientation

Education

High school diploma or equivalent

Tools

MS Office

Job description

Montage International in Bluffton, SC seeks an Experience Planner to turn guest visions into unforgettable vacations. You’ll narrate resort offerings, connect with guests to tailor activities and dining, and help guests imagine their perfect stay.

Responsibilities include acting as a storyteller, logging guest requests, following up with guests, and communicating clearly by phone and email. You’ll multitask in a fast‑paced hotel setting while delivering attentive service and upholding Montage