Dram Yard | Server

Ontario Trillium Foundation; Wilmington (NC); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, vision, and life insurance

401(k) retirement plan

Paid time off, holiday pay, and sick pay

Career advancement opportunities

Employee discounts on hotels and dining

Hands-on training

Job summary

Dram Yard, located in Wilmington, NC, is seeking a friendly Server to provide excellent service and create memorable dining experiences. The ideal candidate should have at least 1 year of experience in a high-quality hospitality environment and possess a Current Servsafe Food Handler Certificate. Responsibilities include assessing guests' needs, maintaining a clean workspace, and effective communication with both guests and coworkers. Dram Yard offers competitive benefits including medical, dental, and career advancement opportunities.

Qualifications

• 1 year of experience as a Server in a high‑quality full service or fast casual environment.
• Ability to comprehend and communicate the menu's food and beverage items effectively.
• Flexible schedule available for varying shifts.

Responsibilities

• Assess, anticipate and meet guests' needs promptly.
• Maintain a clean and organized workspace.
• Resolve problems using good judgment and tact.
• Communicate professionally with guests and coworkers.

Skills

Attention to detail

Communication skills

Teamwork

Basic arithmetic

Education

Current Servsafe Food Handler Certificate

Job description

MORE ABOUT US:

Palisociety is a fully integrated hospitality company that develops and operates unique hotels and residences across the country. In addition to our independent collection of hotels, we also operate Palihouses, Palihotels, and ARRIVE by Palisociety. We strive to delight and inspire our guests and local community by creating one-of-a-kind neighborhood-centric places filled with interesting people, friendly staff, and trusty service.

We’re a family business founded in Los Angeles by CEO Avi Brosh in 1998. As we continue to grow and develop new hotels and restaurants, we’re always looking for spirited, hardworking, passionate people that can join our team and grow with us!

SERVER AT DRAM YARD RESTAURANT | ARRIVE HOTEL WILMINGTON

POSITION PROFILE:

We’re looking for a friendly Server that’s enthusiastic about serving tasty food, drinks, and coffee while forging authentic connections with guests at Dram Yard.

ABOUT DRAM YARD:

Located at ARRIVE Wilmington, Dram Yard offers Southern coastal flavors with a global twist using locally-sourced ingredients in its intimate and thoughtfully designed dining room. This local favorite offers breakfast, barista service, dinner, and weekend brunch. If you’re passionate about creating memorable experiences, thrive in a dynamic environment, and find joy in providing delightful, consistent service that turns first‑time visitors into regulars, we invite you to join our team at Dram Yard.

TASKS AT HAND:

• Requires a flexible schedule for day and night
• Consistently be able to assess, anticipate and meet guests’ needs and respond quickly without losing focus or projecting a mood that detracts from guests’ dining experience
• Communicate in a professional manner with guests, coworkers and management
• Must be able to adapt to different personalities of guests and coworkers without losing focus
• Must have the ability to comprehensively understand the menu’s food and beverage items and communicate to guests effectively and accurately
• Must recognize problems when they arise and be able to resolve them appropriately by using good judgment, tact and initiative according to company policy and procedure
• Perform general accounting and mathematical skills and be able to correctly operate various mechanical devices such as cash registers, Micros System and hot beverage makers
• Must ensure a clean and organized workspace per side work guidelines issued by management
• Follow uniform guideline
• Ability to understand and execute management’s instructions, read written company memorandums, and communicate when he or she needs more direction
• Other duties as assigned

WHAT WE ARE LOOKING FOR:

• Provide legible communication and directions
• Compute basic arithmetic
• Perform job duties with attention to detail, speed and accuracy
• Prioritize, organize, and follow up
• Be a clear thinker, remaining calm and resolving problems using good judgment
• Follow directions thoroughly
• Understand guest’s service needs
• Work cohesively with co‑workers as part of a team
• Work with minimal supervision
• Maintain confidentiality of guest information and pertinent hotel data
• 1 year of experience as a Server in a high‑quality full service or fast casual environment

WHAT'S IN IT FOR YOU:

• A competitive compensation package including medical, dental, vision, and life insurance.
• 401(k) retirement plan (future you will love this one!)
• Paid time off, holiday pay, and sick pay when you’re under the weather.
• Career advancement in an organization committed to helping star employees thrive.
• There’s also an opportunity to expand your career trajectory as we are a fast‑growing company with hotels and restaurants in multiple cities.
• Professional development that sets you up for success across multiple hospitality career paths.
• A collaborative work environment where your creative ideas can come to fruition.
• Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!)
• Hands‑on training with a nimble team.

Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

We are an E-Verify Employer/Somos un empleador de E-Verify.

ADDITIONAL REQUIREMENTS:

• Needs to have a minimum of one-year experience in a similar position
• Flexible schedule – must be available to work a variety of shifts
• Current Servsafe Food Handler Certificate Required