Drains Service Technician

Wecareteam; San Marcos (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Weekly pay with bonuses

401(k) with company match

Paid time off

Company events

Health benefits

Job summary

We Care Plumbing, Heating & Air in San Marcos, CA is seeking a Drains Service Technician to perform drain cleaning using cable machines and hydro-jetting, diagnose issues, and provide upfront pricing. You will document work, educate customers, and coordinate with dispatch to keep jobs on schedule, while adhering to safety protocols.

Candidates should have 1–3 years of drain cleaning or plumbing service experience, a valid driver's license, and strong communication skills.

Qualifications

• 1–3 years drain cleaning or plumbing service experience
• Valid driver's license with clean driving record
• Able to work independently and manage time

Responsibilities

• Perform drain cleaning using cable machines and hydro-jetting
• Diagnose blockages, backups, and slow drains
• Provide upfront pricing and obtain customer approval
• Document notes, photos, and parts used
• Educate customers on drain maintenance
• Follow safety protocols and local codes

Skills

Customer service

Mechanical aptitude

Problem solving

Communication skills

Education

High school diploma

Plumbing training

Tools

Cable machines

Hydro-jetting

Job description

# Drains Service TechnicianWe Care Plumbing, Heating & Air (San Marcos) - SAN MARCOS, CA 92078## OverviewSalary Range$20.00 - $25.00 HourlyPosition TypeFull TimeTravel PercentageNone## DescriptionPosition Summary As a Drains Service Technician, you'll be the person homeowners and business owners call when something's not working right. You'll show up ready to figure out the problem and take care of it, start to finish. Customer service is a big part of the job, not just the technical work, and how you treat people matters just as much as the fix itself. We build our name in this community one job at a time, in a career with real stability and room to grow.Key Responsibilities • Perform drain cleaning services using cable machines, hydro-jetting, and other industry tools • Diagnose and resolve issues like blockages, backups, and slow drains • Provide upfront pricing and estimates, and get customer approval before starting work • Document notes, photos, and parts used for each job • Educate customers on preventive maintenance and proper drain care • Work with dispatch, customer service, and other technicians to keep jobs on schedule • Follow safety protocols, company policies, and local plumbing codesWe Offer • Weekly pay with incentives and bonuses • 401(k) retirement with company match • Holiday pay, vacation pay, & paid time off • Company events & parties • Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance## QualificationsEducation • High school diploma or equivalent required • Completion of plumbing-related training preferredExperience • 1-3 years of experience in drain cleaning or plumbing service required Licenses/Certifications • Valid driver's license with clean driving record requiredKnowledge, Skills, and Abilities • Strong mechanical aptitude and problem-solving skills • Excellent communication and customer service skills • Ability to work independently and manage time effectivelyPhysical Demands and Conditions • Ability to work in confined spaces, outdoors, and in varying weather conditions • Lifting up to 75 lbs, bending, kneeling, and operating heavy equipmentWork Environment/Travel • Field-based role requiring frequent travel to residential and commercial job sites • May require evening, weekend, or on-call shifts Ability to pass background check and drug screening