Drain Technician: Take-Home Vehicle & Cross-Training

Townsendtotalenergy; Danvers (MA); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Uniforms provided

Education/licensing program

Relocation assistance

Job summary

Townsend Energy in Danvers, MA is hiring a Residential Drain Technician to perform drain cleaning and plumbing services at residential sites. You will install fixtures, troubleshoot drain issues, and guide customers on repairs and maintenance while maintaining safety standards.

The role requires at least 2 years in drain cleaning or residential plumbing, ability to lift 50 pounds, and a valid driver's license.

Qualifications

• Minimum of 2 years of drain cleaning or residential plumbing.
• Proficient in safely operating drain cleaning machines.
• Capable of lifting and carrying 50 pounds or more.
• Understanding of basic plumbing systems and repair techniques.
• Able to work in confined or restricted spaces.
• Excellent customer service and communication abilities.
• Willing to perform outdoor work in varying weather conditions.
• Currently enrolled in a plumbing trade program or interested in pursuing plumbing training.
• Massachusetts Plumbing Apprentice License is preferred but not mandatory.
• Valid driver's license with a driving record that meets company insurance requirements.

Responsibilities

• Carry out residential drain cleaning using drain snakes, augers, and related equipment.
• Install and replace plumbing fixtures, including toilets, sinks, and similar components.
• Inspect and troubleshoot drain problems, explain repair or replacement options to customers, and complete the required work.
• Advise homeowners on recommended repairs, system upgrades, and preventative maintenance to help avoid future issues.
• Keep tools, equipment, and company vehicles clean, organized, and in proper working condition.
• Adhere to company safety policies and plumbing industry best practices during every service visit.
• Prepare detailed service records, invoices, and job documentation using ServiceTitan software.

Skills

Drain cleaning

Residential plumbing

Customer service

Safety compliance

Outdoor work

Lift 50 pounds

Valid driver's license

Enrolled in plumbing trade program

Massachusetts Plumbing Apprentice Lic.

Education

Massachusetts Plumbing Apprentice License (preferred)

Tools

Drain snakes

Augers

ServiceTitan

Job description

Townsend Energy in Danvers, MA is hiring a Residential Drain Technician to perform drain cleaning and plumbing services at residential sites. You will install fixtures, troubleshoot drain issues, and guide customers on repairs and maintenance while maintaining safety standards.

The role requires at least 2 years in drain cleaning or residential plumbing, ability to lift 50 pounds, and a valid driver's license.