Residential Drain Tech — Take-Home Truck & PTO

Heritage Home Service; Portland (ME); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

401(k) match

Health Insurance

Dental Insurance

Vision Insurance

Disability & Life Insurance

Holiday time

PTO

Family discounts

Referral bonus

Take-home truck

Tool allowance

Uniforms

Phone and tablet provided

Job summary

Heritage Home Service in Portland, ME is seeking a Residential Drain Technician to join our team. You’ll perform drain cleaning, sewer line diagnostics, and troubleshooting to restore proper flow, using cable machines, jetters, and sewer cameras.

You’ll communicate findings to homeowners, provide accurate cost estimates, document work in Service Titan, and maintain equipment safety. 2–3+ years of residential service experience and a valid driver's license are required; a customer‑focused mindset

Qualifications

• 2–3+ years of drain cleaning or related residential service experience.
• Experience with Service Titan or similar field software preferred.
• Valid driver’s license with clean record.

Responsibilities

• Drain cleaning & clearing to clear blockages in sinks, tubs, toilets, main lines and sewers.
• Sewer line diagnostics using cameras to identify root intrusion and defects.
• Troubleshooting & problem solving to diagnose issues and recommend solutions.
• Preventative maintenance including descaling and system flushing.
• Provide clear customer communication about findings, options and estimates.
• Document work, notes and history in Service Titan and manage customer interactions.
• Safely operate and maintain drain-cleaning equipment in accordance with codes.
• Deliver exceptional service and maintain a positive customer experience.

Skills

Drain cleaning

Sewer maintenance

Cable machines

Jetters

Sewer cameras

Locators

Service Titan

Customer communication

Driver’s license

Tools

Jetting equipment

Camera inspections

Locators

Job description

Heritage Home Service in Portland, ME is seeking a Residential Drain Technician to join our team. You’ll perform drain cleaning, sewer line diagnostics, and troubleshooting to restore proper flow, using cable machines, jetters, and sewer cameras.

You’ll communicate findings to homeowners, provide accurate cost estimates, document work in Service Titan, and maintain equipment safety. 2–3+ years of residential service experience and a valid driver's license are required; a customer‑focused mindset