Drain Technician: Home-Dispatched Truck & High Earning Potential

Cranney Home Services; Danvers (MA); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Healthcare for you and eligible family

Dental Insurance

Vision Insurance

Life Insurance

401(k) with company match

Wellness Reimbursement

EAP

FSA

Disability — Short & Long Term

PTO & Sick Time

Paid Holidays

Referral Bonus

Job summary

Cranney Home Services in Danvers, MA is seeking an experienced Drain Technician to diagnose and repair residential drains, provide clear explanations to customers, and deliver a top‑notch service experience from the moment you arrive. This role offers strong earning potential, company truck dispatched from home, uniforms and modern tools, plus comprehensive benefits and a team that supports your growth.

Ideal candidates have 3+ years of drain service, jetting experience, clean driving record,

Qualifications

• 3+ years of drain service experience.
• Jetting experience required.
• OSHA 10 certification is a plus.
• Valid driver's license and clean driving record.
• Strong customer service and communication skills.

Responsibilities

• Follow Cranney's 6-Step Customer Service System.
• Troubleshoot and diagnose drain and plumbing issues.
• Identify root cause of problems.
• Perform drain cleaning using snake machines and drain jetters.
• Perform general drain clearing and repairs.
• Clearly explain problems and recommended solutions to customers.
• Educate customers on their plumbing and drain systems.
• Provide professional, high-quality workmanship.
• Maintain a clean, professional appearance and work environment.
• Follow company safety standards and procedures.

Skills

Strong customer service

Excellent communication

Ability to work independently

Strong troubleshooting

Education

OSHA 10 certification

Tools

Jetting equipment experience

Job description

Cranney Home Services in Danvers, MA is seeking an experienced Drain Technician to diagnose and repair residential drains, provide clear explanations to customers, and deliver a top‑notch service experience from the moment you arrive. This role offers strong earning potential, company truck dispatched from home, uniforms and modern tools, plus comprehensive benefits and a team that supports your growth.

Ideal candidates have 3+ years of drain service, jetting experience, clean driving record,