Residential Drain Technician - Take-Home Vehicle & Training

Townsend; Danvers (MA); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

401k with company match

Vacation and sick leave

Paid holidays

Company vehicle & gas card

Uniforms and devices

Relocation assistance

Education and licensing programs

Job summary

Townsend Energy in Danvers, MA is seeking a Residential Drain Technician to perform drain cleaning, install and replace fixtures, inspect and troubleshoot drains, and advise homeowners on repairs and maintenance. You will maintain tools, follow safety practices, and document work in ServiceTitan.

Minimum 2 years in drain cleaning or residential plumbing, ability to lift 50 lbs, and a valid driver's license are required; MA Plumbing Apprentice License is preferred.

Qualifications

• Minimum of 2 years of experience in drain cleaning or residential plumbing.
• Proficient in safely operating drain cleaning machines and equipment.
• Capable of lifting and carrying 50 pounds or more.
• Understanding of basic plumbing systems and repair techniques.
• Able to work in confined or restricted spaces when necessary.
• Excellent customer service and communication abilities.
• Willing to perform outdoor work in varying weather conditions.
• Currently enrolled in a plumbing trade program or interested in pursuing plumbing training.
• Massachusetts Plumbing Apprentice License is preferred but not mandatory.
• Valid driver's license with a driving record that meets company insurance requirements.

Responsibilities

• Carry out residential drain cleaning using drain snakes, augers, and related equipment.
• Install and replace plumbing fixtures, including toilets, sinks, and similar components.
• Inspect and troubleshoot drain problems, explain repair or replacement options to customers, and complete the required work.
• Advise homeowners on recommended repairs, system upgrades, and preventative maintenance to help avoid future issues.
• Keep tools, equipment, and company vehicles clean, organized, and in proper working condition.
• Adhere to company safety policies and plumbing industry best practices during every service visit.
• Prepare detailed service records, invoices, and job documentation using ServiceTitan software.

Skills

Drain cleaning

Plumbing

Customer service

Safety compliance

Education

Massachusetts Plumbing Apprentice License preferred

Tools

Drain snakes

Augers

ServiceTitan

Job description

Townsend Energy in Danvers, MA is seeking a Residential Drain Technician to perform drain cleaning, install and replace fixtures, inspect and troubleshoot drains, and advise homeowners on repairs and maintenance. You will maintain tools, follow safety practices, and document work in ServiceTitan.

Minimum 2 years in drain cleaning or residential plumbing, ability to lift 50 lbs, and a valid driver's license are required; MA Plumbing Apprentice License is preferred.