Drain Technician

Sila Services; White Lake (WI); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Competitive pay & incentives

Fully equipped company truck

Health, dental, vision insurance

Paid time off & holidays

Ongoing training & advancement

Supportive team culture

Job summary

Carter's Plumbing, Heating & Cooling in White Lake, MI is hiring a Drain Technician to perform residential drain cleaning, camera inspections, and rehab projects. You will educate homeowners on repair options and deliver outstanding service on every call.

The role requires 2+ years of drain cleaning experience, ability to operate jetters and cable machines, and a clean driving record. We offer a fully equipped truck, full-time hours, and benefits.

Qualifications

• 2+ years of professional drain cleaning experience.
• Experience operating cable machines, sectional machines, and high-pressure jetters.
• Experience clearing various drain and sewer stoppages.
• Experience with sewer camera inspections.
• Ability to diagnose cause of stoppage, not just clear blockage.
• Experience identifying sewer repair opportunities.
• Valid driver’s license and clean driving record.
• Strong customer service and communication skills.

Responsibilities

• Perform residential drain cleaning, jetting, and descaling.
• Conduct sewer camera inspections to diagnose issues.
• Educate homeowners on repair options and maintenance.
• Identify opportunities for drain restoration and rehab.
• Partner with sales on larger rehab projects.
• Maintain a clean, stocked company vehicle.
• Deliver outstanding customer service on every call.

Skills

2+ years drain cleaning

Drain cleaning expertise

Operate jetters

Cable machines experience

Sewer camera inspections

Diagnose stoppages

Customer service

Drive with valid license

Tools

Cable machines

Sectional machines

High-pressure jetters

Job description

Carter's Plumbing, Heating & Cooling | White Lake, MI

About Carter's Plumbing, Heating & Cooling

At Carter's Plumbing, Heating & Cooling, our mission is simple: Growing Together as a Team to Serve Every Customer with Excellence—and have fun doing it. We are committed to providing exceptional service to our customers while creating a positive, team-oriented environment where employees can grow and succeed.

What You'll Do

• Perform residential drain cleaning, high-pressure water jetting, and mechanical descaling.
• Conduct sewer camera inspections to accurately diagnose drain and sewer issues.
• Educate homeowners on repair options and preventative maintenance.
• Identify opportunities for drain restoration and rehabilitation services.
• Partner with the sales team on larger drain and sewer rehabilitation projects.
• Maintain a clean, organized, and fully stocked company vehicle.
• Deliver outstanding customer service on every call.

What We're Looking For

• 2+ years of professional drain cleaning experience preferred.
• Experience operating cable machines, sectional machines, and high-pressure water jetters.
• Experience clearing kitchen, bathroom, main sewer, floor drain, and laundry stoppages.
• Experience with sewer camera inspections and locating defects.
• Ability to diagnose the cause of a stoppage rather than simply clear the blockage.
• Experience identifying opportunities for sewer repair, replacement, hydro jetting.
• Basic understanding of residential plumbing systems and drain/waste/vent systems.
• Comfortable working in crawl spaces, basements, attics, and other difficult environments.
• Able to safely operate and maintain drain-cleaning equipment.
• Valid driver's license and acceptable driving record.
• Strong customer-service and communication skills.
• Ability to explain findings to homeowners and present repair options professionally

Why Carter's Plumbing, Heating & Cooling?

• Competitive hourly pay plus performance incentives
• Year-round, full-time work
• Fully equipped company truck
• Health, dental, and vision insurance
• Paid Time Off and paid holidays
• Ongoing training and career advancement
• Opportunity to expand your skills in pipe rehabilitation and advanced drain services
• Supportive team culture that values professionalism, craftsmanship, and doing the job right