Drain Technician

Willard Heating and Cooling; Forney (TX); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Uncapped pay potential

Health insurance

Dental and vision insurance

Life and disability insurance

401(k) matching

Paid holidays

Paid time off

Ongoing training and development

Job summary

Willard East in Forney, TX is seeking a self-motivated Drain Technician to diagnose and repair residential and small commercial drains. You will inspect systems, identify blockages and leaks, use specialized tools, and clearly explain solutions to customers.

This full-time role offers uncapped pay potential, comprehensive benefits including health, vision, dental, disability and life insurance, 401(k) matching, paid holidays and PTO, plus ongoing training and development.

Qualifications

• 2+ years plumbing and drain experience preferred.
• Plumbing license, license or apprenticeship required.
• Familiarity with diagnosis and repair of residential plumbing issues.

Responsibilities

• Conduct thorough inspections to diagnose residential and small commercial plumbing systems to identify drain-related issues.
• Diagnose and troubleshoot drain problems, including blockages, leaks, and pipe damage.
• Utilize specialized tools and equipment to perform drain cleaning, unclogging, and repair.
• Install, repair, and maintain drain pipes, fittings, and fixtures.
• Interact professionally and honestly with customers to help them understand plumbing concerns and solutions.
• Provide excellent customer service and ensure customer satisfaction.
• Maintain detailed records of services, including documenting pictures of before and after services completed.
• Educate customers on best practices for their drain systems.
• Adhere to company safety protocols and procedures.
• Attend appropriate safety training as required by the company.

Skills

Communication

Interpersonal skills

Customer service

Education

Plumbing license or apprenticeship

Tools

Drain tools & equipment

Job description

Overview

Who we are:

Looking to TRADE up to a better opportunity? Willard East is looking for a self‑motivated individual with a positive attitude to join our growing and dedicated plumbing and drains team. Drain Technicians are paid on a commission basis.

Why join our team:

We care for our employees' well‑being and structure our company so that our front‑line employees are rewarded appropriately for their hard work.

• Uncapped Pay Potential
• Medical, Prescription, Dental, Vision Insurance
• Disability and Term Life Insurance
• Matching 401(k)
• On‑going training & development and growth opportunities
• Paid Holidays
• Paid Time Off (PTO)

What you will do:

• Conduct thorough inspections to diagnose residential and small commercial plumbing systems to identify drain‑related issues
• Diagnose and troubleshoot drain problems, including blockages, leaks, and pipe damage
• Utilize specialized tools and equipment to perform drain cleaning, unclogging, and repair
• Install, repair, and maintain drain pipes, fitting, and fixtures
• Interact professionally and honestly with customers to help them understand pluming concerns and solutions
• Provide excellent customer service and ensure customer satisfaction
• Maintain detailed records of services, including documenting pictures of before and after services have been completed
• Educate customers on best practices for their drain systems
• Adhere to company safety protocols and procedures
• Attend appropriate safety training as required by the company

Who you are:

• 2 + Years Plumbing and Drain experience preferred
• Plumbing degree, license, or apprenticeship
• Drain tech endorsement or 200 hrs
• Familiarity with diagnosis and repair of residential plumbing issues
• Strong knowledge of plumbing systems, equipment, and fixtures
• Good communication and interpersonal skills

We prioritize our employeesand welcome you to the family through on‑going training and unmatched rewards, like full benefits, and a matching 401(k). With no salary cap, your effort determines your paycheck! Many of our technicians earn more than $100k/year!

We are an Equal Employment Opportunity Employer

Job Type: Full‑time

Salary: $50,000.00 - $100,000.00 per year

Benefits:

• Matching 401(k)
• Health Insurance
• Dental and Vision Insurance
• Life and Disability Insurance
• Paid Time Off
• Ongoing Training and Development

Ability to commute/relocate:

• Forney , TX: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person