Drain & Sewer Technician: Independent Field Role + Overtime

Wind River Environmental, LLC; Monroe (CT); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Employer-paid Life Insurance

401(k) with Company Match

Paid Time Off

Six Paid Holidays plus Two Floating Ho

Employee Service Discounts

Company-Paid Uniforms

Annual Safety Boot Stipend

Ongoing Training & Career Development

Job summary

Wind River Environmental in Monroe, CT is seeking a Drain & Sewer Service Technician. This full-time role involves diagnosing problems, operating professional drain cleaning and inspection equipment, and helping residential and commercial customers protect their homes and businesses.

You will follow a planned daily route, perform cable work, hydro jetting, and camera inspections, and identify maintenance opportunities. Independence, reliability, and strong customer service are essential.

Qualifications

• Valid driver's license with an acceptable driving record.
• At least 21 years of age.
• At least two years of professional driving experience.
• High school diploma or GED.
• Ability to meet the physical demands of the position.
• Basic computer, communication, and customer service skills.

Responsibilities

• Follow a planned daily service route while independently managing each service call from arrival through completion.
• Perform professional drain cleaning, cable work, hydro jetting, and sewer camera inspections for residential and commercial customers.
• Diagnose drain and sewer issues using specialized equipment and recommend appropriate solutions.
• Explain your findings and recommendations so customers understand both the problem and the proposed solution.
• Identify repair, replacement, and preventative maintenance opportunities through our Technician Recommendation Program.
• Complete service documentation accurately and in a timely manner.
• Respond to emergency service calls when needed.
• Maintain company vehicles, equipment, and tools in safe working condition.
• Work closely with dispatch to provide an exceptional customer experience.
• Follow all company safety procedures and applicable regulations.

Skills

Problem solving

Customer service

Communication

Independence

Education

High school diploma or GED

Job description

Wind River Environmental in Monroe, CT is seeking a Drain & Sewer Service Technician. This full-time role involves diagnosing problems, operating professional drain cleaning and inspection equipment, and helping residential and commercial customers protect their homes and businesses.

You will follow a planned daily route, perform cable work, hydro jetting, and camera inspections, and identify maintenance opportunities. Independence, reliability, and strong customer service are essential.