Drain Cleaning Technician - On-Call, Overtime & Growth

Wind-River-Environmenta; Salunga (PA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Competitive hourly rates + overtime!

Quarterly safety bonus

Smith Systems Defensive Training

Med-Card Renewals

Growth opportunities

Medical, dental and vision insurance

Employer paid life insurance

Employee discount for services

Matching 401K

6 paid holidays, 2 floating holidays,

Paid time off

Uniforms

Annual Safety Boot Stipend

Job summary

Wind River Environmental is seeking an on-site field technician to perform drain cleaning, jetting, and camera work for commercial and residential service calls. You will ensure high-quality customer experiences, educate customers on drain repairs, and coordinate with dispatch to deliver service excellence.

The role requires readiness for overtime, weekend/holiday work, on-call rotations, and compliance with safety and regulatory protocols.

Qualifications

• Must have a valid driver’s license with an acceptable driving record.
• Ability to read and interpret documents including safety rules, operating instructions and maps.

Responsibilities

• Provide effective communication between customers and Wind River Environmental.
• Provide camera service for mainline stoppage.
• Educate and assist customers on the importance of drain repair and replacement.
• Explain reasons for blockage and illustrate how you will resolve the issue.
• Work alongside customer service and dispatch to ensure overall success of the business.
• Protect drain cleaning and camera equipment and keep a well inventoried truck.
• Participate in all training, meetings and safety discussions.
• Completion and submission of quote and service paperwork to management.
• Respond to trouble/emergency calls in a timely manner.
• Follow all Wind River Environmental service protocols.
• Must be able to work overtime including weekends and holidays if needed.
• Must be able to work on-call rotations as needed.
• Must comply with FMCSA and DOT regulations if applicable.
• Practice safe work methods to remain accident-free.
• Recognize hazards and adjust to avoid loss, injury or accident.
• Wear PPE required for the job.
• Other duties as assigned by management.

Skills

Customer communication

Independent work

Reading maps/road signs

Basic math

Computer literacy

Education

High-School Diploma

Job description

Wind River Environmental is seeking an on-site field technician to perform drain cleaning, jetting, and camera work for commercial and residential service calls. You will ensure high-quality customer experiences, educate customers on drain repairs, and coordinate with dispatch to deliver service excellence.

The role requires readiness for overtime, weekend/holiday work, on-call rotations, and compliance with safety and regulatory protocols.