Drain Service Technician — Training & Career Growth

Roth Home; Sisters (OR); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Match

Paid Time Off

Paid Holidays

Training & Development

Adidas store pass

Columbia store pass

Team environment

Job summary

Roth Home in Sisters, Oregon is seeking a Drain Service Technician to perform residential drain cleaning, jetting, cabling, and related service work. You’ll diagnose issues, inspect with cameras, and educate customers while delivering a 5-star experience.

You’ll join a team with over 50 years in Oregon home services, with training, growth opportunities, and a supportive environment to advance skills, lead projects, and grow professionally.

Qualifications

• Valid driver’s license and clean driving record.
• At least 1 year of Drain Technician experience.
• Knowledge of local plumbing codes is preferred.
• Strong communication and customer service skills.
• Professional attitude and positive mindset.
• Ability to work independently while being part of a team.
• Willingness to learn new technology, techniques, and best practices.

Responsibilities

• Performing residential drain cleaning, jetting, cabling, and related service work.
• Providing camera inspections for mainline stoppages within 24 hours of the reported issue.
• Diagnosing drain and sewer issues and clearly explaining your findings to customers.
• Building strong customer relationships while delivering a professional, 5-star experience.
• Educating customers about sewer repairs, replacements, maintenance, and preventative solutions.
• Helping customers understand their options and choose the solution that best fits their needs.
• Taking ownership of your work, performance, and revenue goals.
• Creating an experience that earns customer referrals and repeat business.
• Working alongside Customer Service and Dispatch to keep jobs running smoothly.
• Maintaining and protecting your service vehicle, tools, and equipment.
• Keeping your truck properly stocked and ready for the day.
• Participating in hand-on training, team meetings, and ongoing development.
• Learning from experienced technicians and helping mentor apprentices as you grow.
• Completing invoices, timecards, curbside feedback, and option sheets accurately and on time.

Skills

Valid driver’s license

Drain Technician experience

Plumbing codes knowledge

Communication skills

Professional attitude

Independent worker

Willingness to learn

Job description

Roth Home in Sisters, Oregon is seeking a Drain Service Technician to perform residential drain cleaning, jetting, cabling, and related service work. You’ll diagnose issues, inspect with cameras, and educate customers while delivering a 5-star experience.

You’ll join a team with over 50 years in Oregon home services, with training, growth opportunities, and a supportive environment to advance skills, lead projects, and grow professionally.