Drain & Plumbing Advisor: High Earnings + Commission

Call-the-Be; River Glen (CT); On-site; USD 100,000 - 175,000; Full time

Benefits offered by this job

Competitive pay with commission

Health, dental, vision insurance

401(k) with company match

Paid holidays and PTO

Company vehicle

Gas card

Uniforms and tablet

Training programs

Job summary

Call The Bee is hiring a Drain/Plumbing Advisor to identify residential issues, educate homeowners, and recommend strategies that improve safety and reliability of home plumbing. You will combine technical know-how with consultative sales to present options, close opportunities, and grow revenue while delivering top-tier customer service.

Ideal candidates have 3+ years in residential plumbing or related fields, strong communication, and experience with in-home consultations and service advising.

Qualifications

• 3+ years of experience in residential plumbing, drain services, sewer diagnostics, or a related home-service field.
• Proven ability to build rapport and communicate effectively with homeowners.
• Previous sales, estimating, in-home consultation, or service advising experience preferred.
• Strong understanding of residential plumbing and drain systems.
• Experience performing sewer camera inspections and evaluating drain system conditions preferred.
• Comfortable presenting multiple solution options and overcoming objections professionally.
• Experience with ServiceTitan or similar field-service software preferred.
• Self-motivated, goal-oriented, and driven to succeed.
• Valid driver's license with an acceptable driving record.

Responsibilities

• Meet with homeowners to assess drain and plumbing concerns and provide professional recommendations.
• Build trust through thorough inspections, education, and clear communication.
• Present multiple solution options that fit the customer's needs, goals, and budget.
• Guide homeowners through repair, replacement, maintenance, and system upgrade opportunities.
• Perform drain system inspections, sewer camera diagnostics, and system evaluations.
• Identify root causes of drain and sewer issues, including blockages, pipe deterioration, root intrusion, and aging infrastructure.
• Clearly communicate findings using photos, video inspections, and diagnostic reports.
• Identify opportunities for drain cleaning, sewer repair, replacements, water service replacements, and preventative maintenance.
• Generate profitable sales while maintaining integrity and customer service.
• Prepare accurate estimates and present financing and payment options when applicable.
• Create detailed proposals that clearly outline scope, benefits, and value.
• Follow up on outstanding opportunities and maintain strong customer relationships.
• Maintain complete and accurate records to support a best-in-class customer experience.
• Work closely with plumbing and drain technicians to ensure seamless project execution.
• Communicate effectively with dispatch, management, and field teams to support customer satisfaction.

Skills

Residential plumbing

Drain services

Sewer diagnostics

Sales experience

ServiceTitan

Tools

ServiceTitan

Job description

Call The Bee is hiring a Drain/Plumbing Advisor to identify residential issues, educate homeowners, and recommend strategies that improve safety and reliability of home plumbing. You will combine technical know-how with consultative sales to present options, close opportunities, and grow revenue while delivering top-tier customer service.

Ideal candidates have 3+ years in residential plumbing or related fields, strong communication, and experience with in-home consultations and service advising.