Drain Advisor - Consultative Plumbing Solutions

Champion AC; New Braunfels (TX); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Term life insurance

401(k) matching

Paid holidays

Paid PTO

Job summary

Champion Home Services in New Braunfels is seeking a Drain Advisor to guide customers on drain and sewer system solutions, educate on preventive maintenance, and drive sales of maintenance packages and services.

You will build lasting relationships with clients, perform diagnostics, estimate job costs, and coordinate with service teams to ensure timely delivery. A customer‑facing, technically skilled professional with strong communication is ideal for this role.

Qualifications

• Experience in drain cleaning, plumbing, or HVAC preferred.
• Strong knowledge of drain systems and plumbing tools.
• Proven sales or customer-facing experience.
• Excellent communication and interpersonal skills.
• Valid driver’s license and clean driving record.

Responsibilities

• Perform drain cleaning, maintenance, and troubleshooting for residential and commercial properties.
• Diagnose plumbing issues related to drains and recommend solutions or services.
• Present and sell drain cleaning products, services, and maintenance packages to customers.
• Develop and maintain relationships with existing and potential clients to drive repeat business.
• Provide accurate estimates for services and products, and follow through with sales from initial inquiry to completion.
• Educate customers on preventive maintenance and care for their drainage systems.
• Maintain accurate records of customer interactions, sales activities, and completed services.
• Collaborate with the operations and service teams to ensure timely and effective service delivery.
• Stay up‑to‑date with industry trends, new technologies, and solutions in drain cleaning and plumbing.

Skills

Sales experience

Customer-facing

Drain knowledge

Communication skills

Problem solving

Organization

Tools

Drain cleaning equipment

Plumbing tools

Troubleshooting

Job description

Champion Home Services in New Braunfels is seeking a Drain Advisor to guide customers on drain and sewer system solutions, educate on preventive maintenance, and drive sales of maintenance packages and services.

You will build lasting relationships with clients, perform diagnostics, estimate job costs, and coordinate with service teams to ensure timely delivery. A customer‑facing, technically skilled professional with strong communication is ideal for this role.