DR Coordinator

Tata Consultancy Services; Newark (NJ); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Comprehensive Medical Coverage

Parental Leaves

401K Plan

Job summary

Tata Consultancy Services in Newark, NJ seeks an experienced Disaster Recovery leader to orchestrate enterprise DR planning, governance, and program coordination across complex IT environments.

You will define DR frameworks, oversee testing, runbooks, and executive dashboards, partner with security, infrastructure, and cloud teams, and drive compliance with standards such as ISO 22301 and ITIL.

Qualifications

• Experience in enterprise DR planning, governance, and program coordination.
• Strong knowledge of BCP/DR lifecycle, IT service continuity, and resilience frameworks.
• Ability to define, track, and report DR KPIs (RTO, RPO, test effectiveness, readiness).
• Experience preparing DR dashboards, governance reports, and executive summaries.

Responsibilities

• Lead enterprise DR governance activities and define DR KPIs.
• Develop and maintain DR frameworks, standards, and recovery methodologies.
• Conduct dependency assessments across business-critical services.
• Coordinate DR runbooks, SOPs, and recovery procedures.
• Plan DR exercises, validate RTO/RPO, and document outcomes and remediation.

Skills

Disaster Recovery Planning

Governance

BCP/DR lifecycle

KPI reporting

DR testing

Incident response

Cloud DR

Education

Bachelor’s degree in CS/IT

Tools

AWS

Azure

GCP

Job description

• Strong experience in enterprise Disaster Recovery planning, governance, and program coordination.
• Good understanding of Business Continuity Management, BCP/DR lifecycle, IT service continuity, and resilience frameworks.
• Ability to define, track, and report DR KPIs such as RTO, RPO, test effectiveness, readiness score, audit gaps, and remediation status.
• Experience preparing DR dashboards, governance reports, executive summaries, and readiness/compliance packs.

Job Description

Must Have Technical/Functional Skills

Disaster Recovery Planning & Governance

• Strong experience in enterprise Disaster Recovery planning, governance, and program coordination.
• Good understanding of Business Continuity Management, BCP/DR lifecycle, IT service continuity, and resilience frameworks.
• Ability to define, track, and report DR KPIs such as RTO, RPO, test effectiveness, readiness score, audit gaps, and remediation status.
• Experience preparing DR dashboards, governance reports, executive summaries, and readiness/compliance packs.

DR Strategy, Architecture & Resilience

• Ability to develop and maintain enterprise DR frameworks, standards, operating models, and recovery methodologies.
• Experience conducting application, infrastructure, data flow, and dependency assessments across business-critical services.
• Good knowledge of DR solutions across on-premises, cloud, and hybrid environments including AWS, Azure, and GCP.
• Ability to recommend resilience improvements for critical business services and support multi-year DR roadmap initiatives.

Recovery Planning, Documentation & Runbooks

• Hands-on experience creating and maintaining DR plans, runbooks, SOPs, recovery procedures, escalation matrices, and communication templates.
• Ability to maintain application-to-infrastructure dependency mapping, DR asset inventory, and recovery ownership matrix.
• Experience coordinating periodic reviews and updates of DR documentation with application, infrastructure, security, and business teams.

DR Testing, Recovery Validation & Exercises

• Experience planning and coordinating tabletop exercises, simulation drills, partial failover testing, and full-scale recovery testing.
• Ability to validate RTO and RPO compliance during exercises and document test outcomes, risks, gaps, and remediation actions.
• Experience coordinating failover and failback activities with infrastructure, application, cloud, backup, network, and security teams.

Incident Response, Risk & Compliance

• Experience supporting DR activation during major incidents, disasters, cyber events, ransomware scenarios, regional disruptions, and infrastructure failures.
• Ability to coordinate command center activities, recovery milestones, stakeholder updates, and executive/customer communication during recovery events.
• Good understanding of IT risk assessments, audit evidence preparation, compliance reporting, and readiness assessment support.
• Familiarity with ISO 22301, SOC, HIPAA, PCI-DSS, ITIL practices, change management, incident management, and major incident recovery.

Required Technical Skills

• Disaster Recovery Planning & Governance; Business Continuity Management (BCP/DR); Enterprise Infrastructure Recovery.
• Cloud DR across AWS, Azure, and GCP; backup and recovery technologies; replication technologies; DR testing and validation.
• ITIL Service Continuity Management; risk assessment and compliance; recovery runbook development; infrastructure and application dependency mapping.
• Change management; executive reporting and governance; incident management and major incident recovery; regulatory compliance exposure.

Roles & Responsibilities

DR Governance & Program Management

• Lead and coordinate enterprise DR governance activities.
• Define and monitor DR KPIs including Recovery Time Objective (RTO), Recovery Point Objective (RPO), DR testing effectiveness, and compliance/audit metrics.
• Develop and maintain DR governance dashboards and executive reports.
• Drive compliance with organizational policies, regulatory requirements, and industry standards.

Disaster Recovery Strategy & Architecture

• Develop and maintain enterprise Disaster Recovery frameworks, standards, and methodologies.
• Support multi-year DR roadmap initiatives and technology modernization programs.
• Conduct infrastructure and application dependency assessments.
• Evaluate DR solutions across on-premises, cloud, and hybrid environments.
• Recommend resilience improvements for critical business services.

DR Planning & Documentation

• Develop and maintain DR plans for critical applications and infrastructure.
• Create and standardize runbooks, SOPs, recovery procedures, and escalation matrices.
• Coordinate periodic reviews and updates of DR documentation.
• Maintain application-to-infrastructure dependency mappings and DR asset inventories.

DR Testing & Recovery Exercises

• Plan and coordinate DR exercises including tabletop exercises, simulation drills, partial failover testing, and full-scale recovery testing.
• Validate RTO and RPO compliance during exercises.
• Lead post-test reviews and remediation tracking.
• Coordinate failover and failback activities with infrastructure and application teams.

Incident Response & Recovery Coordination

• Support DR activation during major incidents and disasters.
• Coordinate cross-functional recovery teams and command centre activities.
• Track recovery milestones and communicate status updates to key stakeholders.
• Provide executive and customer communication during recovery events.

Risk, Audit & Compliance

• Coordinate IT risk assessments related to DR and resiliency.
• Support internal, customer, and regulatory audits.
• Provide DR evidence, compliance reports, and readiness assessments.
• Track remediation of identified gaps and risks.

Vendor & Stakeholder Management

• Collaborate with cloud providers, data centre teams, infrastructure vendors, and third-party service providers.
• Coordinate vendor participation in DR testing and recovery events.
• Manage stakeholder communications across executive, operational, and technical teams.

Continuous Improvement & Training

• Drive lessons learned from incidents and DR exercises.
• Identify opportunities for improving resiliency and recovery capabilities.
• Conduct DR awareness and training sessions for technical and business teams.
• Expand recovery scenarios covering cyber incidents, ransomware, infrastructure failures, and regional disruptions.

Salary Range: $100,000 -$110,000 year

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & C ertification & amp; Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Qualifications:

BACHELOR OF COMPUTER SCIENCE