Downtown Luxury Concierge & Executive Driver

Hempel Real Estate; Minneapolis (MN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance coverage

Dental insurance

Vision insurance

401(k) plan

Paid time off

Free downtown parking

Class A onsite amenities access

Job summary

Hempel Real Estate is seeking a highly professional Executive Driver & Hospitality Concierge to serve as the face of our hospitality program while providing executive transportation to tenants and guests at LaSalle Plaza in Downtown Minneapolis. This role blends luxury customer service, concierge duties, driving, amenities management, and operational support for an exceptional Class A office experience.

The ideal candidate is personable, proactive, service-oriented, and thrives in a dynamic

Qualifications

• High school diploma or equivalent.
• 2+ years of professional customer service or hospitality experience.
• Excellent time management and planning skills.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Ability to lift and carry up to 50 pounds.
• Ability to sit and drive for extended periods.
• Walk multiple miles throughout the property daily.
• Occasionally bend, kneel, climb stairs, and reach overhead.
• Must have unrestricted work authorization to work in the United States.

Responsibilities

• Provide safe, courteous, and professional transportation for tenants and authorized guests.
• Maintain a luxury-level customer experience with every ride.
• Assist passengers with entry, exit, luggage, and personal belongings when appropriate.
• Monitor transportation requests and maintain an efficient ride schedule.
• Ensure vehicle cleanliness, fueling, maintenance, inspections, and appearance at all times.
• Coordinate vehicle servicing and maintain maintenance records.
• Practice defensive driving and comply with all traffic laws and company policies.
• Serve as a hospitality ambassador for LaSalle Plaza.
• Greet tenants and visitors in a warm, welcoming, and professional manner.
• Assist with wayfinding, visitor inquiries, recommendations, transportation requests, and local information.
• Support VIP visitors, ownership representatives, brokers, and prospective tenants during tours.
• Help coordinate hospitality experiences and special tenant appreciation events.
• Foster positive tenant relationships through exceptional customer service.
• Perform daily inspections of amenity spaces including Conference Center, Golf Simulators, Fitness Center.
• Ensure spaces remain clean, organized, stocked, and guest ready.
• Restock coffee stations, refreshments, supplies, and promotional materials as needed.
• Identify maintenance or housekeeping concerns and coordinate timely resolution.
• Assist with conference room readiness and event setup.
• Perform daily property quality inspections throughout common areas.
• Report operational deficiencies and follow through until resolved.
• Assist Property Management with Building inspections, Inventory management, Tenant move-ins and move-outs, Building communications and notices.
• Provide operational support during emergencies and special events.
• Assist with seasonal projects and building initiatives.
• Maintain transportation logs and usage reports.
• Track vehicle mileage, fuel usage, and maintenance schedules.
• Assist with tenant reservation systems for amenities.
• Support tenant engagement initiatives and building events.
• Complete miscellaneous administrative tasks assigned by property management.
• Other duties as assigned.

Skills

Customer service experience

Hospitality experience

Verbal communication

Written communication

Time management

Multitasking

Organizational skills

Physical stamina

Education

High school diploma or equivalent

Job description

Hempel Real Estate is seeking a highly professional Executive Driver & Hospitality Concierge to serve as the face of our hospitality program while providing executive transportation to tenants and guests at LaSalle Plaza in Downtown Minneapolis. This role blends luxury customer service, concierge duties, driving, amenities management, and operational support for an exceptional Class A office experience.

The ideal candidate is personable, proactive, service-oriented, and thrives in a dynamic