Downtown LA Front Desk Concierge - Part-Time

Action Property Management; Los Angeles (CA); On-site; USD 26,000 - 29,000; Part time

Benefits offered by this job

Medical, Dental, Vision insurance

Pet insurance

401(k) with company match

Life and disability coverage

Paid time off and holidays

Job summary

Action Property Management is seeking a part-time Front Desk Associate for our Eleven team in Downtown Los Angeles. The role focuses on delivering excellent 5-star customer service to residents, maintaining the front desk area, and supporting lobby access and concierge duties.

Ideal candidates have at least 1 year of customer service experience, a high school diploma or GED, and a polished professional appearance.

Qualifications

• 1+ year of customer service experience.
• Highschool Diploma/GED or equivalent.
• Hospitality, luxury retail, or fine dining experience preferred.
• Polished and professional demeanor.
• Positive team player with proactive service mindset.

Responsibilities

• Represent Action Property Management by delivering 5-star customer service and ensuring resident satisfaction.
• Maintain the front desk, lobby, and main elevators appearance.
• Monitor lobby activity and access control.
• Provide concierge services.
• Handle Daily Activity Report.
• Answer calls and distribute resident parcels.
• Address resident and guest concerns and questions.
• Demonstrate a strong understanding of the association's governing documents.

Skills

Customer service

Hospitality

Professional appearance

Team player

Problem solving

Education

Highschool Diploma/GED

Job description

Action Property Management is seeking a part-time Front Desk Associate for our Eleven team in Downtown Los Angeles. The role focuses on delivering excellent 5-star customer service to residents, maintaining the front desk area, and supporting lobby access and concierge duties.

Ideal candidates have at least 1 year of customer service experience, a high school diploma or GED, and a polished professional appearance.