Downtown Guest Experience Front Desk Agent

Aimbridge Hospitality; Minneapolis (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Hyatt Place Minneapolis Downtown is seeking a Front Desk Agent to deliver warm welcomes, smooth check-ins, and a friendly departure experience. You will be the face of the hotel, coordinating reservations, requests, and payments with precision in a fast-paced environment.

Ideal candidates have a high school diploma, hospitality exposure, and familiarity with hotel software and Office tools. The role includes competitive benefits after a waiting period.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest service excellence to create memorable stays.
• Clear, confident communication with guests and team.
• Problem-solving to handle issues smoothly.
• Multitask across reservations, check-ins/outs and finances.

Skills

Guest Service Superstar

Communication Champ

Quick-Thinking Problem Solver

Multitasking Marvel

Education

High school diploma or equivalent

Hotel-related experience preferred

Tools

Hotel management software

Microsoft Office suite

Job description

Hyatt Place Minneapolis Downtown is seeking a Front Desk Agent to deliver warm welcomes, smooth check-ins, and a friendly departure experience. You will be the face of the hotel, coordinating reservations, requests, and payments with precision in a fast-paced environment.

Ideal candidates have a high school diploma, hospitality exposure, and familiarity with hotel software and Office tools. The role includes competitive benefits after a waiting period.