Downtown Breakfast Concierge

Sage Hospitality Group; Denver (CO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Free Parking

401K

Medical Benefits

Paid Time Off

Referral Bonus

Job summary

Sage Hospitality Group’s SpringHill Suites Denver Downtown is seeking a Breakfast Attendant to oversee breakfast service, ensuring high quality food and guest satisfaction. You will prepare, plate, and maintain the breakfast area while complying with safety standards.

The role involves replenishing items, assisting guests, maintaining cleanliness, and collaborating with vendors to ensure smooth operation during breakfast service.

Qualifications

• High school diploma or equivalent.
• Minimum 3 months in a similar role.
• Demonstrates basic English language skills.

Responsibilities

• Be dependable and prompt, arriving on time and ready to work in a clean uniform and a nametag.
• Prepare breakfast food and beverage items and set out all hot and cold food items following all food safety regulations.
• Replenish all food and beverage items during the meal period. Keep all items fully stocked even up until the last minute we are open. Ensure all foods are kept at safe temperatures.
• Keep all tables bussed and cleaned throughout the entire time breakfast and happy hour are open. Ensure all tables are properly cleaned, and dining area is vacuumed.
• Receive and unpack the items as they arrive from food vendors. Date all items as they arrive and pack them according to safety standards practicing FIFO (First in first out).
• Greet each guest as they arrive for breakfast. Assist with service if required and replenish coffee as time permits.
• Build rapport with all guests at all times, solving problems when able and reporting any complaints or issues immediately to management for resolution.
• Learn about the hotel’s guests through conversations – to be measured by a minimum standard of learning three pieces of information about at least 10 of the hotel’s guests per day.
• Pass on any sales leads on a daily basis that are obtained during discussions with guests to management.
• Create and maintain a pleasant presentation for breakfast.
• Maintain a clean breakfast area, store food and remove all trash. Take trash out to dumpster as needed.
• Continuously look for cost-effective ways to improve breakfast appeal.
• Assists department in maintaining safety equipment and emergency procedures for the safety of all guests and employees.
• Maintains a friendly, cheerful and courteous manner at all times.
• All other duties as assigned, requested or deemed necessary by management.

Skills

Customer service

English (written)

Mathematical aptitude

Reading/writing

Education

High school diploma

Job description

Sage Hospitality Group’s SpringHill Suites Denver Downtown is seeking a Breakfast Attendant to oversee breakfast service, ensuring high quality food and guest satisfaction. You will prepare, plate, and maintain the breakfast area while complying with safety standards.

The role involves replenishing items, assisting guests, maintaining cleanliness, and collaborating with vendors to ensure smooth operation during breakfast service.