Downtown Arts Ticketing Associate – Flexible Hours

Salt Lake County; Salt Lake City (UT); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Work Downtown

Paid Parking

Flexible Schedule

Job summary

Salt Lake County is seeking hardworking, results-oriented Ticket Sellers to provide World-Class service at the ArtTix Ticket Offices, handling advance ticket sales and showtime ticketing for venues such as Abravanel Hall, Capitol Theatre, Eccles Theater, and the Rose Performing Arts Center in downtown Salt Lake City.

This is a temporary, part-time position based in Salt Lake County with a flexible schedule including nights, weekends and holidays, paying $15.00 per hour plus a $1 per hour premium

Qualifications

• Must be at least 16 years old.
• Basic computer skills.
• 6 months or more of customer service or administrative work experience.
• Cash handling experience.
• Experience with Tessitura Ticketing system is a plus.

Responsibilities

• Staff ticket offices during regular business hours, including inbound calls, window sales, and preparing outbound mail.
• Staff ticket offices before performances, including ticket sales, will-call distribution, and troubleshooting issues.
• Use customer service skills to assist patrons in a friendly and professional manner.
• Maintain an open and positive workplace environment through interactions with staff.
• Maintain working knowledge of clients and venues to better assist with event sales/questions.
• Handle cash ($100 startup and cash collected) and credit card receipts during shift, including accurate final report.
• Other duties as assigned.

Skills

Customer service

Cash handling

Verbal communication

Conflict resolution

Attention to detail

Initiative

Tools

Tessitura Ticketing system

Job description

Salt Lake County is seeking hardworking, results-oriented Ticket Sellers to provide World-Class service at the ArtTix Ticket Offices, handling advance ticket sales and showtime ticketing for venues such as Abravanel Hall, Capitol Theatre, Eccles Theater, and the Rose Performing Arts Center in downtown Salt Lake City.

This is a temporary, part-time position based in Salt Lake County with a flexible schedule including nights, weekends and holidays, paying $15.00 per hour plus a $1 per hour premium