Doughnut Shop Shift Supervisor & Production Lead

Krispy Kreme Doughnut Corporation; Augusta (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Weekly Pay

401K plan

Paid Time Off

Education Reimbursement

Job summary

Krispy Kreme Doughnut Corporation in Augusta, GA is seeking a Shift Supervisor to oversee daily shop operations and support the leadership team in delivering a WOW experience to customers. This role emphasizes safety, cleanliness, quality and speed; you’ll manage a high‑performing team, assist with scheduling, onboarding and training, and ensure excellent guest service.

Two years of relevant experience and one year of supervision are required; must be 18+ and eligible to work in the United

Qualifications

• Two years of relevant experience.
• One year of supervisory experience.
• Strong problem-solving and communication skills.
• Must be 18 years or older; eligible to work in the US.

Responsibilities

• Lead the day-to-day operational excellence of the shop.
• Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performance team of hourly Team Members.
• Assist AM/GM with scheduling, onboarding, training, and shop tours.
• Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed and loved.

Skills

Supervisory experience

Customer service

Problem-solving

Communication skills

Job description

Krispy Kreme Doughnut Corporation in Augusta, GA is seeking a Shift Supervisor to oversee daily shop operations and support the leadership team in delivering a WOW experience to customers. This role emphasizes safety, cleanliness, quality and speed; you’ll manage a high‑performing team, assist with scheduling, onboarding and training, and ensure excellent guest service.

Two years of relevant experience and one year of supervision are required; must be 18+ and eligible to work in the United