DOT Shuttle Operations Assistant Manager

SP+; Florence (KY); On-site; USD 50,000 - 75,000; Full time

Job summary

SP+ is seeking an Assistant Manager for DOT Shuttle Operations in Erlanger, KY. The role oversees daily shuttle operations, supervises drivers, and ensures efficient revenue control, reporting, and customer satisfaction at a busy location.

The position requires at least one year of supervisory experience in transportation or parking, a valid CDL as needed, and DOT Medical Card compliance. Strong communication and data-entry skills are essential.

Qualifications

• High school graduate; some college preferred.
• At least one year supervisory experience in transportation or parking.
• CDL Class A/B/C with Passenger Endorsement as per location.
• DOT Medical Card required.

Responsibilities

• Lead programs to improve client and customer satisfaction.
• Assist in the management of the day-to-day activities of the assigned locations.
• Supervise shuttle drivers, parkers and the monitoring of shuttle bus operations.
• Ensure appropriate customer interaction; supervise the completion of all closing reports.
• Monitor and implement effective revenue control procedures.
• Assist with the daily data entry of the revenue reports.
• Compile and interpret reports on a daily basis for the operation of the facility.

Skills

Supervisory experience

Customer service

Communication skills

DOT regulations knowledge

Microsoft Excel

Microsoft Word

Education

High School diploma

Some college

Tools

Microsoft Excel

Microsoft Word

Job description

SP+ is seeking an Assistant Manager for DOT Shuttle Operations in Erlanger, KY. The role oversees daily shuttle operations, supervises drivers, and ensures efficient revenue control, reporting, and customer satisfaction at a busy location.

The position requires at least one year of supervisory experience in transportation or parking, a valid CDL as needed, and DOT Medical Card compliance. Strong communication and data-entry skills are essential.