Dormitory Operations Manager

Dawson; Charleston (SC); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Dawson is seeking a Dormitory Manager to support the U.S. DHS training mission at FLETC in Charleston, SC. You will lead dormitory housekeeping and guest services for up to 750 residents, ensuring a safe, clean, and welcoming environment that supports morale, readiness, and the training experience.

Based in Charleston, SC, the role requires directing housekeeping, staffing, registrations, records, and SOPs to uphold high standards and compliance with contract and safety requirements.

Qualifications

• 3 years of recent experience managing commercial or institutional housekeeping operations at a facility of similar size and complexity.
• Proven ability to manage staffing, inventory, and daily operations in a multi-building dormitory or lodging setting.
• Working knowledge of cleaning chemicals, housekeeping procedures, and safety regulations.
• Ability to lead and motivate large teams across shifts, including weekends and holidays.
• Excellent organizational, communication, and problem-solving skills.
• Proficiency in English and basic computer operations (email, scheduling, spreadsheets).

Responsibilities

• Manage overall dormitory operations across all assigned buildings, ensuring delivery of high-quality housing services that support student comfort, safety, and training readiness.
• Plan, schedule, and oversee all dormitory functions, including housekeeping, laundry, janitorial services, dormitory desk operations, and student registration activities.
• Supervise dormitory staff, including dorm clerks, registration personnel, housekeepers, janitorial staff, and laundry personnel, ensuring adequate staffing levels and proper coverage (24/7 where required).
• Oversee student registration and housing operations, including room assignments, roster management, pre-registration processing, and coordination with the Visitor Control Center (VCC).
• Ensure accurate maintenance of dormitory records, logs, inventory tracking (keys, linens, equipment), and reporting requirements.
• Ensure all dormitory services are performed in accordance with FLETC policies, privacy requirements, and conduct standards, including professional interaction with students and prohibition of unauthorized activities.

Job description

Dawson is seeking a Dormitory Manager to support the U.S. DHS training mission at FLETC in Charleston, SC. You will lead dormitory housekeeping and guest services for up to 750 residents, ensuring a safe, clean, and welcoming environment that supports morale, readiness, and the training experience.

Based in Charleston, SC, the role requires directing housekeeping, staffing, registrations, records, and SOPs to uphold high standards and compliance with contract and safety requirements.