Dormitory Clerk

Career Opportunities; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

401k with match

Paid vacation

Job summary

Career Opportunities is seeking a Dormitory Clerk at the FLETC Charleston campus to manage front desk registration and dormitory operations across multiple buildings. The role requires ensuring proper check-in/out, key and linen control, and adherence to all campus policies and safety protocols.

The position may be full-time or part-time with coverage in one or more dormitories. Candidates should have a high school diploma, strong customer service skills, and the ability to handle sensitive

Qualifications

• High school diploma or equivalent.
• Minimum of two years of relevant experience in dormitory facility oversight, administrative, or customer service roles.
• Ability to interact professionally with the public and diverse student population.
• Ability to follow detailed orders, instructions, policies, and training materials.
• Proficiency with standard office software and report writing.

Responsibilities

• Maintain daily dormitory log of all activities.
• Provide dormitory coverage in designated buildings (39 and 285).
• Adhere to shift schedules 8:00 am to 8:00 am, including holidays, as per PWS requirements.
• Monitor entries, verify resident identification, and maintain access control logs.
• Process incoming students and assist Visitors Control Center with information.

Skills

English fluency

Typing 40 wpm

Report writing

Customer service

Education

High school diploma or equivalent

Tools

Office software

Job description

Job Title

Dormitory Clerk

Salary

1775 with H&W 509 per hour for H&W

Contract Information

This position is Service Contract Act which is subject to Health & Welfare benefits

Job Summary

Provides front desk registration and dormitory support for FLETC Charleston campus buildings including Buildings 39 and 285 Ensures proper studentresident check in and check out key and linen control cleanliness monitoring and adherence to all FLETC rules security and conduct requirements Serves as a professional customer facing representative of the contractor while supporting daily operations safety and emergency protocols Positions may be full time or part time with coverage across single or multiple dormitory buildings

Location

Charleston SC

Responsibilities

• Maintain daily dormitory log of all activities
• Provide dormitory coverage in Buildings 39 and 285
• Shifts will be between the hours of 800 am to 800 am Monday through Sunday including Federal holidays in accordance with PWS requirements
• For full time employees shifts will be straight 8s Shift schedules are up to managers discretion based on student forecast and contractual needs
• Part time employee schedules will be up to the managers discretion based on student forecast and contractual needs
• Monitor entriesexits verify residentstudent identification and maintain access control logs
• Assist in processing incoming students by providing information to the Visitors Control Center VCC
• Receive and deliver messages for students
• Issue and track keys and linens; maintain accurate inventory sign inout and control forms
• Conduct room hallway and common area inspections for cleanliness safety and compliance with FLETC policies
• Monitor and document room readiness and coordinate with housekeeping for cleaning or maintenance follow up
• Document and report maintenance issues custodial needs cabletelevision outages and rule violations to designated contact points
• After business hours report facilities maintenance problems to Security for immediate follow up
• Report disorderly conduct or disruptive activities immediately to Security
• Assist students with dormitory concerns such as issuing additional blanketslinen replacement light bulbs or directional guidance
• Verify identity before using the master key to let locked out occupants into their rooms never releasing the key
• Disinfect and loan government owned recreational equipment to students maintaining required inventory control logs and forms FTC ADM 80 including all borrower and return details
• Answer phones process paperwork and perform administrative support tasks related to housing operations
• Coordinate closely with dormitory housekeeping registration staff and security personnel to maintain seamless operations
• Maintain confidentiality of student records in accordance with the Privacy Act and FLETC guidelines
• Immediately turn in any property found to the appropriate supervisor or CORMaintain a neat professional appearance in contractor provided uniform slacks and polo shirt with logo
• Adhere to conduct requirements including no eating smoking or personal cell phone use while on duty; use designated break areas for personal activities; no acceptance of gratuities
• Pick up students from VCC and transport back to dormitory in company provided vehicle if necessary

Qualifications

• High school diploma or equivalent
• Minimum of two 2 years of relevant experience in dormitory facility oversight administrative or customer service roles
• Ability to meet and deal with the general public in a tactful and professional manner
• Ability to interact professionally with a diverse student population
• Ability to understand and follow detailed orders instructions policies and training materials
• Ability to maintain poise and self control under stress
• Ability to construct and write clear concise accurate and detailed reports
• Ability to type at least 40 words per minute with 95 accuracy
• Proficiency in operating a computer terminal and standard office software
• Proficient in oral and written communication in English
• Physical and Work Requirements
• Ability to lift to 50 lbs
• Ability to walk multiple floors and stand for extended periods
• No criminal record must pass a federal background check and obtain required security clearance
• Possess valid and up to date Red Cross First Aid and CPR Defibrillator certifications
• Ability to work variable shifts including evenings weekends and holidays
• This position may require the operation of Company provided vehicles
• If operating Company provided vehicles maintaining a valid drivers license in good standing is a condition of employment
• If operating Company provided vehicles employee must comply with all Company vehicle use and safety policies as well as all applicable traffic laws
• If operating Company provided vehicles the Company may review your motor vehicle record MVR as permitted by law to verify eligibility to operate Company vehicles
• If operating Company provided vehicles you must immediately notify the Company if your drivers license is suspended revoked restricted expires or if your driving privileges otherwise change

Additional Requirements

• Must be eligible for DHS background investigation and suitability clearance
• Must be a US citizen or lawful permanent resident with work authorization
• Must be willing to work any shift assigned to maintain 247 coverage
• Work schedules are determined by management and may be modified at any time based on business needs contractual obligations and operational requirements

Equal Opportunity Statement

We are an Equal Opportunity VEVRAA federal contractor All qualified applicants will receive consideration for employment without regard to race color religion gender national origin disability status protected veteran status or any other characteristic protected by law

Benefits

We offer a best in class benefits program including medical dental and vision insurance; a 401k program with employer match; paid vacation and sick leave; employer paid basic life and AD&D insurance; an Employee Assistance Program; and a flexible work environment Additionally employees can choose from several voluntary benefits including critical illness coverage; accident insurance; identity theft coverage; pet insurance and more

Internal Candidate Preference

We give preference to internal candidates If no internal candidate meets our qualifications external candidates will be given consideration

Additional Work Note

This job description is not intended to be exhaustive Management reserves the right to modify or assign additional duties as needed