Production Control Clerk (Onsite)

Career Opportunities; United States; On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with employer match

Paid vacation and sick leave

Life and AD&D insurance

Job summary

Career Opportunities is seeking a Project Control Clerk for the Federal Law Enforcement Training Center (FLETC) in Charleston, SC. You will support contract operations by managing work orders, dispatching tasks, tracking progress and maintaining documentation to ensure compliant execution of requirements.

You will coordinate with operational teams and government stakeholders, keep asset and maintenance records up to date, and help generate reports for quality control and audit readiness.

Qualifications

• Minimum of three (3) years of experience performing work order control, dispatching, scheduling and production control functions as described above.
• Experience working with maintenance work order systems or CMMS.
• Experience supporting facilities maintenance operations or service-based environments preferred.

Responsibilities

• Receive, record and process service requests and work orders from customers.
• Input, track and manage work orders within the maintenance management system.
• Prepare, assign and distribute work orders to appropriate service groups based on scope and priority.
• Dispatch work orders and communicate requirements to field personnel.
• Monitor work order status to ensure timely completion.
• Maintain complete and accurate records of all service requests and maintenance activities.

Skills

Work order control

Dispatching

Data entry

Recordkeeping

English communication

Multitasking

Tools

CMMS

MS Office

Job description

Job Title

Project Control Clerk Production Control Clerk Facilities Support Services

Job Summary

The Project Control Clerk Production Control Clerk supports contract operations by managing work order control, dispatching, tracking and documentation functions for facilities maintenance and support services onsite at the Federal Law Enforcement Training Center (FLETC) in Charleston SC. This role serves as a central coordination point for receiving, recording, assigning and tracking service requests and maintenance activities. The Project Control Clerk ensures all work is properly documented, scheduled and communicated to support timely and compliant execution of contract requirements. The position directly supports operational teams, management and Government stakeholders by maintaining accurate records and ensuring efficient work control processes.

Location

Charleston SC

Salary

2705 per hour 509 Per Hour 3214 per hour. Salary may be negotiable and may be increased based on relevant experience and qualifications.

Responsibilities

• Receive record and process service requests and work orders from customers including building occupants, staff, visitors and Government personnel.
• Input track and manage work orders within the maintenance management system to ensure accuracy and completeness.
• Prepare assign and distribute work orders to appropriate service groups, crews, or departments based on scope and priority.
• Dispatch work orders and communicate task requirements, updates and special instructions to field personnel using radio, phone or electronic systems.
• Monitor work order status and ensure timely completion in accordance with contract performance requirements.
• Maintain complete and accurate records of all service requests, work orders and maintenance activities.
• Track and verify satisfactory completion of services and document outcomes for reporting and quality control purposes.
• Compile and record production and operational data from service requests, work tickets and maintenance activities.
• Maintain asset-related records, including equipment data, service history and maintenance documentation.
• Develop, generate and maintain preventive and predictive maintenance schedules.
• Dispatch scheduled preventive and corrective maintenance tasks to appropriate personnel or work groups.
• Record completed work, including labor hours, materials used and task completion status.
• Update and maintain asset records and maintenance history within designated systems.
• Generate reports related to work order status, production data, labor tracking and maintenance performance.
• Support planning and scheduling functions by maintaining visibility of workload and resource allocation.
• Ensure all documentation and data entry follow prescribed procedures and contract requirements.
• Maintain organized files and documentation for audit readiness and government review.
• Coordinate with supervisors, managers and operational staff to ensure alignment of work priorities and schedules.
• Support Quality Control and reporting requirements by providing accurate and timely documentation.
• Maintain confidentiality and proper handling of sensitive information in accordance with contract and Privacy Act requirements.
• Support communication flow between departments to ensure efficient execution of maintenance and service activities.

Minimum Qualifications

Minimum of three (3) years of experience performing work order control, dispatching, scheduling and production control functions as described above. Experience working with maintenance work order systems or computerized maintenance management systems (CMMS). Experience supporting facilities maintenance operations or service-based environments preferred.

Required Skills

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to input, track and manage data within electronic systems.
• Strong organizational and recordkeeping skills.
• Ability to manage multiple work orders and priorities simultaneously.
• Attention to detail and accuracy in documentation and data entry.
• Effective oral and written communication skills in English.
• Ability to coordinate with multiple teams and communicate clearly with field personnel and management.

Work Environment

• Must support a fast paced, multi-service operational environment.
• May be required to support extended hours based on workload and operational needs.
• Must comply with all contract safety, operational and administrative requirements.
• Must maintain professional standards of conduct required for federal facilities.

Additional Requirements

• Must be able to obtain a favorable adjudication via a DHS background investigation and maintain suitability clearance.
• Must be a US citizen or lawful permanent resident with work authorization.
• This position may require the operation of company-provided vehicles. If operating company-provided vehicles, maintaining a valid driver’s license in good standing is a condition of employment.
• If operating company-provided vehicles, employee must comply with all company vehicle use and safety policies as well as all applicable traffic laws.
• If operating company-provided vehicles, the company may review your motor vehicle record (MVR) as permitted by law to verify eligibility to operate company vehicles.
• If operating company-provided vehicles, you must immediately notify the company if your driver’s license is suspended, revoked, restricted, expires, or if your driving privileges otherwise change.
• Work hours are 07:00-16:00 with availability to be on call outside of work hours. Work schedules are determined by management and may be modified at any time based on business needs, contractual obligations and operational requirements.

Equal Opportunity Statement

LAUKOA is an Equal Opportunity/VEVRAA federal contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Benefits

• Medical, dental and vision insurance.
• 401(k) program with employer match.
• Paid vacation and sick leave.
• Employer paid basic life and AD&D insurance.
• Employee Assistance Program.
• Flexible work environment.
• Voluntary benefits including critical illness coverage.
• Accident insurance.
• Identity theft coverage.
• Pet insurance.
• And more.

Additional Information

LAUKOA gives preference to internal candidates. If no internal candidate meets our qualifications, external candidates will be given consideration.