Door-to-Door Transit & Special Services Driver

Clear Destination Inc.; Fort Wright (KY); On-site; USD 34,000 - 52,000; Full time

Job summary

Transit Authority of Northern Kentucky is seeking a Special Services Operator to provide safe, on-time door-to-door transit for TANK passengers. You will drive a Special Service bus on a daily schedule and assist boarding, alighting, and wheelchair securement.

Requirements include a high school diploma, excellent customer service, strong communication, independence, attention to detail, and the ability to learn detailed routes.

Qualifications

• High school diploma or equivalent.
• Excellent customer service skills.
• Strong communication and people skills.
• Ability to work independently.
• Excellent attention to detail.
• Strong problem-solving skills.
• Ability to learn detailed schedule information about TANK bus routes.
• Ability to work cooperatively and be a team player.
• Ability to keep clear and accurate records.

Responsibilities

• Drives a Special Service bus in a safe, courteous, and reliable manner throughout the TANK service area within a daily assigned schedule.
• Assists in the boarding/alighting of all passengers including those in wheelchairs and with mobility aids.
• Assures the proper securement of wheelchairs.
• Assists passengers to and from the coach to the door of their destination.
• Notifies dispatch of pick up/drop off deviations, schedule deviations as well as accidents or passenger incidents.
• Notifies dispatch of passengers’ medical or behavioral problems and mechanical or electrical problems with the bus.
• Administers TANK’s fare policy and sees that fares are deposited into the farebox
• Operates on-board computer for farebox and communication with dispatch
• Dispense information on TANK’s services to passengers as needed.
• Advise passengers of rules and regulations when necessary.
• Completes and submits written reports concerning passenger incidents, preventable and non-preventable accidents.
• Performs other duties as assigned.

Skills

Customer service

Communication

Independence

Attention to detail

Problem-solving

Schedule information literacy

Team player

Record keeping

Education

High school diploma or equivalent

Tools

MDT radio system

Job description

Transit Authority of Northern Kentucky is seeking a Special Services Operator to provide safe, on-time door-to-door transit for TANK passengers. You will drive a Special Service bus on a daily schedule and assist boarding, alighting, and wheelchair securement.

Requirements include a high school diploma, excellent customer service, strong communication, independence, attention to detail, and the ability to learn detailed routes.