Door & Service Operations Manager Trainee

D.H. Pace Company, Inc.; Des Moines (IA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid time off

Company truck and fuel

Paid training

Tool and boot allowances

Job summary

DH Pace Company, Inc. is seeking a Manager Trainee for the Overhead Door Company of Des Moines, in Des Moines, IA. The role focuses on leading the service and installation department, planning schedules, and managing labor costs to meet customer commitments.

The candidate should have a bachelor’s degree with at least two years of personnel management experience and strong customer communication skills. A valid driver’s license is required.

Qualifications

• Bachelor’s degree or equivalent; experience in managing personnel preferred.
• Strong scheduling, dispatching, and project management skills.
• Ability to communicate with customers and ensure satisfaction.
• Ability to understand and manage labor costs and budgets.

Responsibilities

• Manage day-to-day operations of the service and installation department.
• Plan, manage, and implement schedules to meet daily customer commitments.
• Review workload and manpower to meet customer commitments cost-effectively.
• Ensure projects are completed timely, below budget and to customer satisfaction.
• Review monthly reports and develop action plans to improve performance.
• Improve field team performance through regular reviews; assist with hiring and training.
• Other duties as assigned by Manager.

Skills

Managing personnel

Scheduling

Project management

Customer communication

Education

Bachelor’s degree or equivalent

Job description

DH Pace Company, Inc. is seeking a Manager Trainee for the Overhead Door Company of Des Moines, in Des Moines, IA. The role focuses on leading the service and installation department, planning schedules, and managing labor costs to meet customer commitments.

The candidate should have a bachelor’s degree with at least two years of personnel management experience and strong customer communication skills. A valid driver’s license is required.