Door Coordinator

Socket.dev; Indianapolis (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO and holidays

Bonuses

Training & development

Job summary

OBE is seeking a Shower Door Coordinator in Indianapolis to process quotes, orders, and product information requests. You will read drawings, understand custom glass specifications, and quote pricing while maintaining strong customer relationships.

The role requires solid customer service skills, proficiency in MS Office, and the ability to use AS400 and GlazierPro. Teamwork, reliability, and attention to detail are essential for success in a fast-paced environment.

Qualifications

• Customer-facing role experience with direct interactions
• Ability to read architectural drawings and specifications
• Strong communication and organizational skills
• Experience using software estimating programs is a plus

Responsibilities

• Receive and process requests for price quotations, availability, orders, and product information
• Resolve customer complaints and problems promptly and professionally
• Interpret drawings showing measurements of custom glass orders
• Use AS400 and GlazierPro to prepare estimates and quotes
• Generate pricing quotes in a timely manner and maintain relationships with customers
• Maintain knowledge of product lines and pricing
• Perform other duties as assigned

Skills

Customer service

Reading drawings

Communication

Multitasking

Tools

AS400

GlazierPro

Excel

Word

Job description

Come Join Us!

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.

Start your journey with OBE and help us build the future.

Shower Door Coordinator

Come Join Us!

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.

Start your journey with OBE and help us build the future.

What you get to do:

• Receive and process requests directly from customers (via telephone, fax and email) for price quotations, product availability, customer orders, product information, order changes, and cancellations
• Quickly and professionally resolve customer complaints and problems
• Understand the glass and hardware product lines
• Read and understand drawings showing measurements of custom glass orders
• Utilize AS400 and CR Laurence GlazierPro computer programs
• Generate pricing quotes in a timely manner
• Possess strong customer service skills
• Develop and maintain excellent relationships with customers
• Sustain a working technical knowledge of all available products
• Perform other duties as assigned

What we are looking for:

• Regular and predictable attendance, the ability to safely perform tasks, and adherence to all safety policies and procedures are essential functions of this job
• Experience in a position that deals directly with customers (front-line)
• Excellent written & verbal communication skills
• Skilled in MS Office and proficient in Excel and Word.
• Ability to read, interpret, & understand architectural drawings and specifications.
• Previous sales/customer services experience in the building materials industry is helpful
• Ability to learn computer software estimating programs to prepare estimates
• Strong math skills; especially with fractions and decimals as a unit of measure
• Organized, self-starter with the ability to multi-task numerous projects, phones, and work with minimal supervision
• Ability to learn custom door hardware applications and pricing
• Ability to develop and maintain effective customer relationships

What OBE Offers You

• Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
• Work-life balance – PTO and holidays, including floating holidays you can choose
• Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
• Training – We will equip you with the knowledge and skills you need to succeed

OBE Privacy Policy

OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.