Door Attendant

Four Seasons; Miami Beach (FL); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Premium employee accommodations

Complimentary meals

Complimentary parking

Dry cleaning for uniforms

Job summary

Four Seasons Hotel at The Surf Club in Surfside, near Miami Beach, seeks a Door Attendant who delivers exceptional guest experiences and first impressions. You will warmly welcome guests, assist with arrivals and departures, and provide attentive service reflecting luxury standards.

Join a Front Office team focused on seamless guest service, professional appearance, and proactive engagement with guests and colleagues alike.

Qualifications

• Experience in a luxury hotel or resort environment.
• Excellent interpersonal and guest service skills.
• Strong verbal communication and fluent English.

Responsibilities

• Greet guests and residents with warmth and professionalism.
• Assist guests with inquiries about hotel services and local attractions.
• Load, unload, and transport guest luggage safely.
• Escort guests to designated areas throughout the hotel as needed.
• Coordinate with Valet, Bell Staff, Concierge, and Front Desk teams for seamless experiences.
• Maintain a polished appearance in line with Four Seasons standards.
• Anticipate guest needs and respond promptly with a service-driven approach.

Skills

Guest service

Interpersonal skills

English fluency

Hospitality experience

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year’s Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.

About The Role

Four Seasons Hotel at The Surf Club is seeking a Door Attendant who is passionate about delivering exceptional guest experiences and creating memorable first impressions. As a key member of the Front Office team, you will warmly welcome guests, assist with arrivals and departures, and provide attentive service that reflects the luxury standards of Four Seasons.

What You Will Do

• Greet guests and residents with warmth, professionalism, and genuine hospitality upon arrival and departure.
• Assist guests with inquiries regarding hotel services, amenities, and local attractions.
• Load, unload, and transport guest luggage while ensuring proper handling procedures.
• Escort guests to designated areas throughout the hotel as needed.
• Coordinate with Valet, Bell Staff, Concierge, and Front Desk teams to ensure seamless guest experiences.
• Maintain a polished and professional appearance in accordance with Four Seasons standards.
• Anticipate guest needs and respond promptly to requests with a service-driven approach.

What You Bring

• Previous experience in a luxury hotel, resort, or hospitality environment preferred.
• Excellent interpersonal and guest service skills.
• Strong verbal communication skills with fluency in English.
• Ability to lift and transport guest luggage safely.
• Ability to stand and walk for extended periods throughout the shift.

What We Offer

• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• Complimentary Parking

Schedule & Hours

• Full Time, (early mornings, days, evenings, overnights, or weekends.)

Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Four Seasons is an Equal Opportunity, Affinitive Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal