Door Attendant

Starwood Hotels & Resorts Worldwide, Inc.; Mayfair, Northern (CA, KY); Hybrid; USD 28,000 - 38,000; Full time

Benefits offered by this job

Designed by Nature environment

Free meals on duty

24-hour Employee Assistance Program

Flu vaccination vouchers

Eye care contributions

Discounts at local shops and hotels

Job summary

Starwood Hotels & Resorts Worldwide, Inc. is seeking a Door Attendant for our Mayfair location. You will be the first friendly face guests see, delivering warm welcomes, door service, and coordinated transport with a courteous, professional attitude.

Responsibilities include assisting with luggage, arranging taxi or house car pickups, and ensuring a smooth arrival and departure experience for guests. Great communication and a neat professional appearance are essential to success.

Qualifications

• Excellent customer service and communication skills.
• Professional appearance and a positive, engaging attitude.
• Ability to respond to guest needs quickly and courteously.

Responsibilities

• Provide a warm, genuine welcome to guests as they arrive.
• Open and close doors for guests and arrivals/departures.
• Offer valet parking and coordinate guest transportation.
• Assist with taxi arrangements and house car service pickups/drop-offs.
• Assist guests with luggage and provide prompt, professional support.

Skills

Customer service

Communication skills

Professional appearance

Driver's license

Job description

Door Attendant page is loaded## Door Attendantlocations: 1 Hotel Mayfairtime type: Full timeposted on: Posted Todayjob requisition id: JR105795Grow with us...Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.We're looking for a Door Attendant who will be the warm, welcoming face of our hotel - creating memorable first and last impressions for every guest. As our welcome ambassador, you'll bring professionalism, attentiveness, and genuine hospitality to each interaction, ensuring every arrival and departure is seamless and exceptional.Inside Tip: Knowing a thing or two...or three about the history of our property to share with your guests will set you up for success.**About the Role**As the first point of contact, you'll set the tone for the guest experience the moment they arrive. From opening doors with a gracious smile to coordinating transportation and assisting with luggage, you'll play a vital role in delivering smooth, thoughtful, and elevated service.* Provide a warm, genuine welcome to guests as they arrive at the hotel* Open and close doors, ensuring an attentive and polished arrival and departure experience* Offer valet parking services, safely and efficiently handling guest vehicles* Assist with taxi arrangements and ensure timely transportation coordination* Serve as the first point of contact for house car service, arranging guest pickups and drop-offs* Assist with guest luggage, providing courteous, prompt, and professional support**About You*** Excellent customer service and communication skills* Professional appearance and a positive, engaging attitude* Ability to respond to guest needs quickly, courteously, and confidently* A strong sense of responsibility and a guest-first mindset* Valid Driver's LicenseOur culture is caring and thoughtful, and we deliver good-natured, informed service, perfectly executed to evoke a sense of fulfilment and well-being. As part of our team, you can look forward to a variety of activities and perks that support your passion for hospitality and nature:* A \"Designed by Nature\" work environment* Free healthy & nutritious meals on duty* 24-hour Employee Assistance Program* Flu vaccinations vouchers* Eye care contributions* Social events throughout the year* Wedding and Baby gifts* Travel season ticket loan* Complimentary chiropodist & reflexology treatment* West End Club - discounts in local shops, hotels, bars and restaurants* Spa, Food & Beverage discounts ranging from 30% - 50%* Guest experience stay - enjoy an overnight stay and experience our restaurant and bars* Opportunities to be involved in charity and community events* All Starwood Hotels discounted employee/friends and family room rates* Enhanced Holiday Benefit* Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!* SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform* Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!* Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can*Terms & Conditions apply to all benefits.*As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.Life at Starwood Hotels is based on a simple idea: the world is brimming with natural beauty, vivid splendor, and heartwarming whimsy - and we want to keep it that way. Our mission is to inspire others to do the same while crafting unique and evolved luxury experiences.We seek next-level talent with lots of heart and plenty of hustle, individuals who love to be of service, obsess over details, honor nature, aren't afraid to ask questions, have the confidence to share new ideas and the respect to listen to diverse worldviews. We care about who you are, how you treat others and what fires you up. Read on to learn more about our new opportunities, open now