Door Attendant-1

1 Hotel Kauai, L.L.C.; Hanalei (HI); On-site; USD 32,000 - 45,000; Full time

Job summary

Starwood Hotels in Hawaii is seeking a friendly Bell/Doorperson to warmly greet guests, assist with luggage and open doors for a seamless arrival experience.

Front of house team members must deliver impeccable service, be physically capable for duties, and thrive in a fast‑paced, 24‑hour operation while maintaining attention to detail and a respectful, collaborative attitude toward guests and colleagues.

Qualifications

• Previous customer or guest service experience.
• A team player.
• Hard worker.
• Detail oriented.
• Flexible and willing to meet the demands of a 24‑hour operation.

Responsibilities

• Greet guests and assist with luggage.
• Open doors and provide a warm welcome.
• Assist guests with requests during a 24‑hour operation.

Skills

Customer service

Team player

Detail oriented

Physical stamina

Flexibility

Job description

Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. The SH Front Offices are at the heart of every hotel, and our front‑of‑house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide our guests with impeccable service, and often to reflect a first glimpse of the brand’s best self. We’re currently searching for a warm, welcoming Bell / Doorperson to come on board, someone who’s great at talking to just about anyone, and who prioritizes, above all, the needs of our guests and our partners.

Inside Tip:

Knowing a thing or two…or three about the history of our property to share with your guests will set you up for success.

About you…

Passionate about guest service, enjoys physical work and has previous similar work experience. Previous customer or guest service experience, a team player, hard worker, and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation

About us…

As a mission‑driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like‑minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

$28.00/hr Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non‑discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

Life at Starwood Hotels is based on a simple idea: the world is brimming with natural beauty, vivid splendor, and heartwarming whimsy—and we want to keep it that way. Our mission is to inspire others to do the same while crafting unique and evolved luxury experiences. We seek next‑level talent with lots of heart and plenty of hustle, individuals who love to be of service, obsess over details, honor nature, aren’t afraid to ask questions, have the confidence to share new ideas and the respect to listen to diverse worldviews. We care about who you are, how you treat others and what fires you up. Read on to learn more about our new opportunities, open now