Spa Attendant

Starwood Hotels & Resorts; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Starwood Hotels & Resorts is hiring a Spa Attendant at 1 Hotel Austin to ensure cleanliness and excellent service throughout spa facilities. The role requires attentiveness in maintaining guest comfort and presentation.

Successful candidates will have a commitment to detail, previous experience in a hospitality environment, and strong guest service skills. The position involves physical tasks and may require working flexible schedules, including weekends.

Qualifications

• Previous experience in a spa or hospitality environment preferred.
• Strong attention to cleanliness and safety standards.
• Ability to perform physical tasks throughout the shift.

Responsibilities

• Maintain cleanliness and presentation of all spa areas.
• Provide professional service to spa and hotel guests.
• Conduct frequent inspections to ensure luxury brand standards.

Skills

Attention to detail

Guest service skills

Interpersonal skills

Ability to work independently

Job description

## Spa AttendantApplylocations: 1 Hotel Austintime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR104625Grow with us...Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. A job at 1 Hotels is about more than punching a clock. It’s about changing the world – little by little. We’re the world’s first mission-driven hotel company and we’ve got some lofty goals. All we ask is that you bring your true self and do all the good you can!MAIN DUTIES:The Spa Attendant is responsible for maintaining the highest standards of cleanliness, presentation, safety, and guest service throughout the spa, fitness, and thermal facilities. This role supports a seamless luxury spa experience by ensuring all areas are impeccably maintained, amenities are replenished, and guests feel welcomed, comfortable, and cared for at all times.GENERAL DUTIES:* Consistently provide professional, warm, and engaging service to spa guests, hotel guests, day visitors, and members* Support the opening and closing of spa and fitness facilities in accordance with daily operating procedures* Maintain cleanliness, organization, and presentation of all spa, fitness, thermal, pool, and relaxation areas throughout the day* Service and maintain men’s and women’s locker rooms, ensuring cleanliness, order, and proper stocking of towels, robes, slippers, and amenities* Conduct frequent walk-throughs of the spa and fitness facilities to ensure all areas meet luxury brand standards* Collect used linens from treatment rooms and public areas and prepare them for laundry pickup; restock clean linens in designated areas* Maintain presentation and order of relaxation lounges, thermal suites, pools, and spa public spaces* Replenish food, beverage, water, and refreshment stations throughout the spa as required* Perform scheduled pool and jacuzzi water testing and complete daily pool plant operating tasks as assigned* Monitor spa equipment and facilities, promptly reporting maintenance or safety issues to Spa Leadership or the Manager on Duty* Assist therapists, reception, and other spa departments as needed to ensure smooth daily operations* Ensure guest comfort by responding promptly and courteously to requests or concerns* Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials* Ensure compliance with hotel policies, procedures, and standards with self and colleagues* Ensure uniform and personal appearance are clean and professional* Maintain confidentiality of proprietary information* Embody the 1 Hotels Vision, Mission and Compass; deliver on Our Promise, provide Good-Natured Service and uphold our Brand Pillars* Perform other reasonable duties as assigned by managementQUALIFICATIONS & SKILLS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.* Previous experience in a spa, fitness, wellness, or luxury hospitality environment preferred* Strong attention to detail with a commitment to cleanliness, safety, and presentation standards* Excellent guest service and interpersonal skills* Ability to work independently and as part of a team in a fast-paced environment* Comfortable performing physical tasks including standing, walking, lifting, and carrying supplies throughout the shift* Basic knowledge of spa facilities, thermal areas, pools, and hygiene standards preferred* Ability to follow written and verbal instructions accurately* Willingness to work flexible schedules including weekends, holidays, and early or late shifts* Professional demeanor with a calm, service-oriented attitudeStarwood Hotels is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodation, please visit People Operations.Please note that your job description is not an exhaustive of tasks and duties, but serves a guideline for daily duties, which may change from time to time.**About us...**As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.