Door and Window Technician

Harbin Lumber Company Inc; Athens (GA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

100-Year stability

Competitive pay

Company vehicle

Medical, dental, vision

401(k) matching

PTO & holidays

Safety training

Job summary

Harbin Lumber Company, Inc. is seeking a skilled Door & Window Technician to inspect, troubleshoot, repair and adjust door and window assemblies for contractors and homeowners.

You will diagnose field issues, operate with safety and efficiency, and maintain product knowledge across Harbin's door/window lines. Reporting to the General Manager, you will collaborate with Inside/Outside Sales, and department heads to ensure quality service, proper documentation, and safe job execution in residential

Qualifications

• 2+ years hands-on experience in door & window service, residential remodeling, framing, or general construction.
• Ability to troubleshoot, repair and replace door/window components with attention to safety and quality.
• Strong math and reading skills and ability to follow technical instructions.

Responsibilities

• Respond to field service calls and diagnose operating components of doors and windows.
• Repair sashes, swap glass, fix balance systems and repair screens on-site or in the field.
• Coordinate with sales and management to resolve post-installation issues.
• Maintain field service documentation and ensure safe, efficient job execution.

Skills

Door & Window service

Residential remodeling

Framing

General construction

Education

High school diploma or equivalent

Job description

Door & Window TechnicianCompany: Harbin Lumber Company, Inc.Reports To: General ManagerJob Type: Full-Time | Competitive Hourly + Overtime OpportunitiesBacked by 100 Years of Caring for Our People and Our CustomersFor over 100 years, Harbin Lumber Company, Inc. has been built on an unshakeable commitment: Treating our customers right and taking genuine care of our team members.When you join Harbin Lumber, you are not just accepting a job, you are building a long-term career backed by a century of operational stability, top-tier safety standards, and a supportive team environment where your work is respected and valued every single day.Position OverviewWe are seeking a skilled, quality-driven Door & Window Technician to join our team. Reporting directly to the General Manager, you will serve as a primary technical resource in the field, inspecting, troubleshooting, repairing, and adjusting door and window assemblies for professional building contractors and homeowners.As a key representative of Harbin Lumber, you will embody our Mission Statement and Values by building positive working relationships with clients, Outside Sales, Inside Sales staff, and department heads.Key ResponsibilitiesField Service & Technical Diagnostics: Promptly respond to customer inquiries; schedule and execute field service calls to repair operating components, replace sashes, swap glass on doors/windows (installed and uninstalled), fix balance operating systems, and repair screens.Product Expertise: Develop specialized knowledge in Harbin Lumber’s full door and window product lines, installation guidelines, and repair methods. Maintain product information materials for customer review on job sites.Team Collaboration: Communicate continuously with sales staff, managers, and location personnel to resolve post-installation issues and streamline job completion.Operational Efficiency & Mentorship: Follow proper field procedures, track tool/equipment maintenance, monitor inventory needs with department heads, and assist in training junior technicians to perform repairs safely and correctly.Driver & Job Site Safety: Strictly adhere to company safety policies and OSHA standards. Maintain a clean, orderly work area and report hazards immediately to the General Manager.What We Offer You100-Year Legacy & Stability: Consistent, year-round work backed by a century of business success.Competitive Compensation: Hourly pay rate with regular overtime potential.Fleet & Equipment: Provided service vehicle access, gas card, specialized tools, and company tech.Health & Financial Security: Comprehensive medical, dental, and vision packages plus a matching 401(k) plan (traditional & Roth options available).Work-Life Balance: Paid Time Off (PTO) and company-recognized paid holidays.Safety-First Culture: Ongoing safety training, fleet safety tools, and clear career growth pathways.Join the Harbin Lumber LegacyTake the next step in your trade with a company that backs you every step of the way.Experience: 2+ years of hands-on experience in door & window service, residential remodeling, framing, or general construction.License & Driving Record: Active driver's license with a clean Motor Vehicle Record (MVR) required. Willingness to operate company vehicles equipped with safety monitoring systems (GPS and safety cameras).Education: High school diploma or equivalent preferred.Technical & Organizational Skills: Solid math and reading skills; ability to follow detailed technical instructions, complete service documentation, and maintain organized job records.Communication: Professional, neat appearance with strong communication skills to interact effectively with contractors, homeowners, and internal managers.Physical & Environmental Demands: Comfort working in both indoor and outdoor job site environments in all weather conditions. Ability to occasionally perform heavy lifting (up to 100 lbs) as well as climb, balance, and crawl during inspections and installs.