Donor Stewardship Lead – Mid-Level Donors & Data

Catholic-Social-Services; Anchorage (AK); On-site; USD 33,000 - 41,000; Full time

Job summary

Catholic Social Services seeks a Donor Relations Specialist in Anchorage, AK to secure support by building relationships with donors and managing stewardship. You will oversee a portfolio of mid-level donors, coordinate gift processing, and collaborate with Finance and Data teams to ensure accurate records and robust fundraising analytics.

Responsibilities include donor engagement plans, acknowledgments, event support, and ongoing reporting.

Qualifications

• Bachelor's degree in fundraising, communications, business, marketing, nonprofit management, or related field.
• Two years of experience in fundraising, donor relations, customer service, nonprofit development, or related field.
• Experience with donor databases and gift processing preferred.

Responsibilities

• Donor Relations & Stewardship: Manage a portfolio of mid-level donors.
• Donor Relations & Stewardship: Conduct outreach via calls, meetings, emails, handwritten notes, and stewardship activities.
• Donor Relations & Stewardship: Identify donor interests and connect donors with opportunities to support CSS programs.
• Donor Relations & Stewardship: Develop and implement stewardship plans to increase donor engagement and retention.
• Donor Relations & Stewardship: Coordinate donor recognition and acknowledgement activities.
• Donor Relations & Stewardship: Assist with donor visits, tours, and cultivation events.
• Donor Relations & Stewardship: Track donor interactions and engagement within Bloomerang.
• Donor Relations & Stewardship: Support annual, recurring, and planned giving initiatives.
• Gift Processing & Finance Coordination: Process financial and in-kind gifts accurately and timely.
• Gift Processing & Finance Coordination: Ensure donor acknowledgements and tax receipts are issued promptly.
• Gift Processing & Finance Coordination: Coordinate monthly gift reconciliation with the Finance Department.
• Gift Processing & Finance Coordination: Maintain gift processing procedures and documentation.
• Gift Processing & Finance Coordination: Assist with audit requests and financial reporting related to donations.
• Database Administration & Reporting: Coordinate with Data and Finance Team on donor database administration and reporting.
• Database Administration & Reporting: Maintain donor records and data integrity within Bloomerang.
• Database Administration & Reporting: Assist with donor segmentation, list management, and campaign tracking.
• Database Administration & Reporting: Support fundraising reporting and dashboard needs.
• Database Administration & Reporting: Participate in ongoing data cleanup and record maintenance efforts.
• Events & Engagement: Support donor cultivation and stewardship events.
• Events & Engagement: Assist with volunteer and community engagement activities as needed.
• Events & Engagement: Represent CSS at community events and outreach opportunities.
• Performs other duties as assigned.

Skills

Interpersonal skills

Customer service

Relationship-building

Organizational skills

Time management

Independent work

Attention to detail

Donor relations

Data analysis

Excel/Office proficiency

Education

Bachelor's degree

Tools

Bloomerang CRM

Event management systems

Excel

Word

Job description

Catholic Social Services seeks a Donor Relations Specialist in Anchorage, AK to secure support by building relationships with donors and managing stewardship. You will oversee a portfolio of mid-level donors, coordinate gift processing, and collaborate with Finance and Data teams to ensure accurate records and robust fundraising analytics.

Responsibilities include donor engagement plans, acknowledgments, event support, and ongoing reporting.