Donor Stewardship & Engagement Specialist

Life.Church; Edmond (OK); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) retirement plan

Paid parental leave

Casual dress and work environment

Job summary

Life.Church is seeking a Donor Relationship Specialist to nurture and expand mid-level donor engagement for YouVersion. You will maintain personalized contact, craft timely acknowledgments, and guide donors toward deeper involvement, while collaborating with the Donor Relations team to optimize stewardship activities.

The role emphasizes donor care, data accuracy in CRM, and strategic outreach to sustain loyalty and growth within a high-potential donor portfolio.

Qualifications

• Excellent verbal, written, and interpersonal communication skills.
• Strong relational skills to build authentic, long-term partnerships.
• Ability to self-motivate, make independent decisions, and solve problems with innovation.
• Extremely effective at multi-tasking and time management to meet strict deadlines while remaining flexible and open to change.
• Ability to cultivate and maintain meaningful donor relationships through personalized communication, consistent engagement, and thoughtful stewardship.

Responsibilities

• Maintain personalized contact with an assigned portfolio of mid-level donors.
• Send timely, warm gift acknowledgments, gratitude, and impact communications.
• Respond promptly and personally to donor inquiries and requests (manage generosity inbox).
• Recognize donor milestones such as giving anniversaries, birthdays, and cumulative giving thresholds.
• Recommend and support the handoff of qualifying donors to the Donor Relationship Manager.
• Develop and execute a stewardship plan for the assigned portfolio, including calls, notes, and event invitations.
• Support giving-tier upgrade campaigns and asks within the mid-level segment.
• Coordinate with the Director of Donor Relations and other team members on shared donor communications, events, and campaigns.
• Maintain donor records to ensure all are current and accurate in the CRM.
• Identify and act on opportunities to deepen donor engagement (event attendance, volunteer involvement, storytelling touch points).
• Monitor giving patterns to flag donors at risk of lapsing and proactively re-engage them.
• Track and report on portfolio-level metrics including retention rate, upgrade rate, and acknowledgment turnaround time.
• Partner with the team to invite mid-level donors into deeper giving, grounded in what they care about and the impact they’ve already made.

Skills

Verbal communication

Written communication

Interpersonal skills

Relationship building

Time management

Problem solving

Self-motivation

Independent decision making

Education

High school diploma or GED

Job description

Life.Church is seeking a Donor Relationship Specialist to nurture and expand mid-level donor engagement for YouVersion. You will maintain personalized contact, craft timely acknowledgments, and guide donors toward deeper involvement, while collaborating with the Donor Relations team to optimize stewardship activities.

The role emphasizes donor care, data accuracy in CRM, and strategic outreach to sustain loyalty and growth within a high-potential donor portfolio.