Donor Operations Lead - Projects, Gifting & Volunteer Management

Youversion; Edmond (OK); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Parental leave

Medical/Dental/Vision insurance

Life insurance

Disability insurance

Wellness benefits

401(k)

Development dollars

Casual dress

Job summary

YouVersion is seeking a Donor Operations Manager to support the Donor Development team in coordinating operations, gifting projects, and volunteer efforts that engage givers with our ministry.

The role emphasizes collaboration across Life.Church and YouVersion teams to execute strategic initiatives, manage donor experiences, and ensure timely delivery of gifting activities to strengthen relationships with supporters and churches.

Qualifications

• Bachelor's degree in a related field.
• 3–5 years of related work experience.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and deadlines.
• Experience with donor operations or nonprofit logistics is a plus.

Responsibilities

• Support initiatives and strategic projects in operations, logistics, purchasing, and execution of team projects.
• Collaborate with Donor Experience to source, organize, and ship donor gifting experiences that thank givers and convey impact and excellence in presentation.
• Build and lead a volunteer team to help with gifting and project execution.
• Administer team systems and tools like HubSpot, forms, surveys, calendars, project management systems, and the triggers and integrations that acknowledge and organize gifting. Update and maximize these systems to serve the team.
• Support the Director of Operations with team projects and goals by creating timelines, gathering key takeaways, following up on action items, and executing deliverables, working across YouVersion teams.
• Manage the expectations of internal stakeholders while providing regular updates on project milestones and timelines.
• Track key metrics for Donor Operations team to ensure goals, milestones, and deliverables are being met for goals and projects.
• Collaborate with the Experience, Generosity, Marketing, and Donor Relations teams to plan and execute projects as needed for Sowers, Major Donors, Foundations, Churches, and key relationships.
• Provide logistical, relational, and experiential support to donor and church visitors, as needed, supporting the overall goals and actions of the YouVersion Development team.
• Act as a team ambassador and represent Life.Church culture within Central Operations, YouVersion, Campuses, and to all givers.

Skills

Communication skills

Self-motivation

Multitasking

Project coordination

Time management

Independent decision making

Education

Bachelor's degree in a related field

Tools

HubSpot

Forms

Surveys

Calendars

Project management systems

Job description

YouVersion is seeking a Donor Operations Manager to support the Donor Development team in coordinating operations, gifting projects, and volunteer efforts that engage givers with our ministry.

The role emphasizes collaboration across Life.Church and YouVersion teams to execute strategic initiatives, manage donor experiences, and ensure timely delivery of gifting activities to strengthen relationships with supporters and churches.