Donor Services & Donation Processing Pro

tsainternal; Walled Lake (MI); On-site; USD 19,000 - 22,000; Part time

Job summary

The Salvation Army in Michigan is seeking a Store Backroom Attendant who will be the first point of contact for donors, delivering friendly donor service and accurately processing donations.

This part-time role (19–24 hours weekly) requires a HS diploma or in progress, basic computer and math skills, ability to lift up to 50 pounds, flexible weekends/evenings, and the ability to pass a background check. Join a mission-driven team while keeping a clean, organized donation area.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Flexible schedule including weekends, holidays and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

Strong English communication

Basic computer skills

Basic math skills

Education

High School Diploma or currently pursuing

Job description

The Salvation Army in Michigan is seeking a Store Backroom Attendant who will be the first point of contact for donors, delivering friendly donor service and accurately processing donations.

This part-time role (19–24 hours weekly) requires a HS diploma or in progress, basic computer and math skills, ability to lift up to 50 pounds, flexible weekends/evenings, and the ability to pass a background check. Join a mission-driven team while keeping a clean, organized donation area.