Donor Services Associate I

Goodwill Industries of the Inland Northwest; Colville (WA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Benefits information

Job summary

Goodwill Industries of the Inland Northwest is seeking staff to accept donated goods, maintain a neat donation area, and assist in store operations. The role requires a background check and offers a wage of $17.13 per hour.

Position may be full-time or part-time with hourly pay, located in Colville, WA. Applicants should be prepared to perform various duties in retail and production while delivering friendly donor service and upholding safety standards.

Qualifications

• Must pass background check.

Responsibilities

• Provide outstanding customer service.
• Greet donors at their vehicle.
• Assist in unloading acceptable donations in a timely and courteous manner.
• Thank donor for donations and ensure a receipt is offered to each donor, regardless of size of donation.
• Maintain a well-groomed appearance and dress per dress code (DSC vests).
• Prepare records and reports, as requested.
• Keep supervisor informed of problems and suggestions related to the job.
• Store DSA's will perform other duties in production and retail as assigned.
• Comply with all Goodwill policies, CARF standards, and safety regulations.
• Sort donations according to current Goodwill requirements.
• Store DSA's will ensure donations are secure and appropriate sort is performed indoors.
• Keep donation area neat, clean, and orderly.
• Ensure equipment is in good working order.
• Maintain an accurate count of donors on the DSC Worksheet.
• Ensure the DSC is properly closed and locked at closing.
• Call supervisor at beginning of each shift to report in and advise of condition of DSC site and donor counts.
• Report any maintenance or safety discrepancies immediately to your supervisor.
• Attend department, organization and other meetings/training as required.
• Work collaboratively with Workforce and Family Services to provide participant services.
• Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property.
• Properly wear and maintain all required Personal Protective Equipment (PPE).
• Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.
• Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA).
• Other duties as assigned.

Job description

Closes: 11/8/26 - Colville, WA - Full &/or Part-time/Hourly

Wage: $17.13 p/h

Employment Benefits: https://discovergoodwill.org/benefits/

Summary: Accept donated goods from the public. Maintain area in a neat and orderly manner both inside and outside. If located in a facility, assist in other areas of the store as needed. Goodwill is always accepting applications for this position in order to maintain an applicant pool. Must pass background check.

Essential Functions

• Provide outstanding customer service.


• Greet donors at their vehicle.


• Assist in unloading acceptable donations in a timely and courteous manner.


• Thank donor for donations and ensure a receipt is offered to each donor, regardless of size of donation.


• Maintain a well-groomed appearance and acceptable dress in compliance with Goodwill Industries of the Inland Northwest's Dress Code. This includes issued items such as DSC vests.


• Prepare records and reports, as requested.


• Keep supervisor informed of problems and suggestions related to the job.


• Store DSA's will perform other duties in production and retail as assigned.


• Comply with all Goodwill Industries of the Inland Northwest policies, CARF standards, and safety regulations.


• Sort donations according to current Goodwill Industries of the Inland Northwest requirements.


• Store DSA's will ensure donations are secure and appropriate sort is performed indoors.


• Keep donation area neat, clean, and orderly.


• Ensure equipment is in good working order.


• Maintain an accurate count of donors on the DSC Worksheet.


• Ensure the DSC is properly closed and locked at closing (please refer to Operating Manual).


• Call supervisor at beginning of each shift to report in and advise of condition of DSC site and donor counts.


• Report any maintenance or safety discrepancies immediately to your supervisor.


• Attend department, organization and other meetings/training as required.


• Work collaboratively with Workforce and Family Services to provide participant services.


• Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property.


• Properly wear and maintain all required Personal Protective Equipment (PPE).


• Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.


• Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA).


• Other duties as assigned.