Cashier III

Goodwill Industries of the Inland Northwest; Moses Lake (WA); On-site; USD 21,000 - 29,000; Full time

Job summary

Goodwill Industries of the Inland Northwest in Moses Lake, WA is seeking a full-time/hourly position to assist facility management in daily operations and ensure excellent customer service. The role requires a valid driver's license, background check, and willingness to work nights, weekends, and holidays.

The successful candidate will have a GED or high school diploma, knowledge of merchandise, and experience with cash registers.

Qualifications

• High School diploma or GED is required.
• Experience with cash handling and customer service is expected.
• Ability to operate a cash register and POS with accuracy.

Responsibilities

• Provide outstanding customer service.
• Adhere to Goodwill policies and standards.
• Assist customers and donors promptly and courteously.
• Ensure store records and cash handling are accurate.
• Keep the facility clean, safe, and organized.
• Train and supervise employees as needed.

Skills

Customer service

Cash handling

Communication

Education

GED

Tools

Cash register

POS system

Job description

Closes: 8/30/26 - Moses Lake, WA - Full-time/Hourly

Wage: $18.13 p/h

Employment Benefits

https://discovergoodwill.org/benefits/

Summary

Assist Facility Management in the operations of a Goodwill retail facility. Follow specific guidelines and operate with minimal supervision. Must have valid driver license with personal auto insurance as well as pass background and driver record check and be available to work nights, weekends, and holidays.

Education And/or Experience

• High School diploma or general education degree (GED). One to three months related experience and/or training.
• Demonstrated knowledge of merchandise, cash register operation and change-making skills. Able to communicate effectively using tact and courtesy. Must demonstrate outgoing, pleasant personality and appropriate grooming and hygiene.

Essential Duties And Responsibilities Include The Following

• Provide outstanding customer service.
• Must demonstrate willingness and ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards.
• Assist customers and donors in a timely and courteous manner.
• Ensure the quality and quantity of work performed by employees according to standards.
• Ensure the facility and surrounding premises are kept neat, clean, orderly, and free of safety hazards.
• Ensure safety procedures are understood and followed by all employees.
• Train and evaluate employees in a thorough, organized, and timely manner.
• Ensure proper management of personnel assigned to the store.
• Maintain all store records.
• Responsible for facility operation in the absence of Facility Management including but not limited to directing the activities of facility personnel, ensuring all transactions are rung and reported accurately, and ensure donated goods are processed appropriately.
• Interact with customers and ensure excellent customer service.
• Ensure quality control standards meet Goodwill Industries of the Inland Northwest's high standards of operations.
• Maintain production areas to ensure ease of operations.
• Comply with Goodwill's employment practices and EEO guidelines and policies.
• Conduct individual and group training sessions.
• Ensure open communication exists at all levels in the facility.
• Take corrective action to ensure acceptable employee performance according to policy.
• Comply with cash handling and security policies.
• Maximize financial performance; identify deviation from desired results.
• Develop and implement corrective action plans as needed.
• Follow all policies, procedures, and directives of Goodwill assuring safety of personnel or property.
• Work collaboratively with department to provide mission services.
• Properly wear and maintain all required Personal Protective Equipment (PPE).
• Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.
• Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA).
• Other duties as assigned.