Cashier III

Goodwill Industries of the Inland Northwest; Spokane (WA); On-site; USD 21,000 - 29,000; Full time

Job summary

Goodwill Industries of the Inland Northwest in Spokane, WA is seeking an Assistant Facility Associate to support the operations of a Goodwill retail facility. The role requires following guidelines, working with minimal supervision, and a valid driver license with personal auto insurance; background and driver record checks are required.

Availability to work nights, weekends, and holidays is essential. Qualifications include a High School diploma or GED and 1–3 months related experience.

Qualifications

• High School diploma or GED required, 1–3 months related experience or training preferred.
• Demonstrated knowledge of merchandise, cash handling, and change-making; must communicate with tact and courtesy.

Responsibilities

• Provide outstanding customer service.
• Adhere to Goodwill Inland Northwest directives, policies and standards.
• Assist customers and donors promptly and courteously.
• Maintain store records and ensure accurate reporting of transactions.
• Ensure facility and surrounding areas are clean, safe, and free of hazards.
• Ensure safety procedures are understood and followed by all employees.
• Train and evaluate staff in a timely manner.
• Oversee store operations in Facility Management's absence as needed.
• Maintain production areas for efficient operations.
• Follow cash handling and security policies.

Skills

Customer service

Communication

Flexibility

Education

High School diploma or GED

Tools

Cash register

Job description

Closes: 11/1/26 - (South Hill) Spokane, WA - Full-time/Hourly

Wage: $18.13 p/h

Employment Benefits: https://discovergoodwill.org/benefits/

Summary

Assist Facility Management in the operations of a Goodwill retail facility. Follow specific guidelines and operate with minimal supervision. Must have valid driver license with personal auto insurance as well as pass background and driver record check, and be available to work nights, weekends, and holidays.

Education and/or Experience:

• High School diploma or general education degree (GED). One to three months related experience and/or training.


• Demonstrated knowledge of merchandise, cash register operation and change-making skills. Able to communicate effectively using tact and courtesy. Must demonstrate outgoing, pleasant personality and appropriate grooming and hygiene.

Essential Duties and Responsibilities include the following:

• Provide outstanding customer service.


• Must demonstrate willingness and ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards.


• Assist customers and donors in a timely and courteous manner.


• Ensure the quality and quantity of work performed by employees according to standards.


• Ensure the facility and surrounding premises are kept neat, clean, orderly, and free of safety hazards.


• Ensure safety procedures are understood and followed by all employees.


• Train and evaluate employees in a thorough, organized, and timely manner.


• Ensure proper management of personnel assigned to the store.


• Maintain all store records.


• Responsible for facility operation in the absence of Facility Management including but not limited to directing the activities of facility personnel, ensuring all transactions are rung and reported accurately, and ensure donated goods are processed appropriately.


• Interact with customers and ensure excellent customer service.


• Ensure quality control standards meet Goodwill Industries of the Inland Northwest's high standards of operations.


• Maintain production areas to ensure ease of operations.


• Comply with Goodwill's employment practices and EEO guidelines and policies.


• Conduct individual and group training sessions.


• Ensure open communication exists at all levels in the facility.


• Take corrective action to ensure acceptable employee performance according to policy.


• Comply with cash handling and security policies.


• Maximize financial performance; identify deviation from desired results.


• Develop and implement corrective action plans as needed.


• Follow all policies, procedures, and directives of Goodwill assuring safety of personnel or property.


• Work collaboratively with department to provide mission services.


• Properly wear and maintain all required Personal Protective Equipment (PPE).


• Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.


• Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA).


• Other duties as assigned.