Donor Relations & Operations Specialist

Miamiarch; Miami (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

A prominent development organization in Miami is seeking a Donor Relations and Operations Coordinator to enhance donor engagement and streamline operations. You will be responsible for fostering positive relations between the organization and its donors, while managing the day-to-day functions of the development office. Ideal candidates will have experience in customer service and marketing, with strong communication skills and familiarity with donor management databases. This is an on-site role based in Miami.

Qualifications

• Associates degree and 2–5 years experience in customer service, sales, or marketing.
• Bachelor’s degree preferred with experience in development/non-profit environment.
• Proven experience in producing marketing pieces.

Responsibilities

• Manage general operations of the Development Corporation.
• Cultivate and maintain relations with donors.
• Provide customer service for internal and external inquiries.
• Support fundraising campaigns and events.

Skills

Customer service

Marketing

Professional writing

Time management

Social media knowledge

Discretion and confidentiality

Basic HTML

Proficiency in MS Office

Spanish communication skills

Haitian Creole communication skills

Education

Associates degree

Bachelor’s degree in related field

Tools

Raiser’s Edge

MS Office Suite

Job description

A prominent development organization in Miami is seeking a Donor Relations and Operations Coordinator to enhance donor engagement and streamline operations. You will be responsible for fostering positive relations between the organization and its donors, while managing the day-to-day functions of the development office. Ideal candidates will have experience in customer service and marketing, with strong communication skills and familiarity with donor management databases. This is an on-site role based in Miami.