Donor Relations Operations Specialist

Southern Illinois University Edwardsville; Edwardsville (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

Southern Illinois University Edwardsville (SIUE) invites applications for the Donor Relations Operations Assistant (CS26-175). This role supports the University's philanthropic mission by coordinating donor relations, gift processing, and compliance with IRS regulations.

You will maintain donor records with high accuracy, assist with direct mail communications, and collaborate with the SIUE Foundation and campus partners using CRM databases and Microsoft Office.

Qualifications

• Bachelor's degree required.
• Bachelor's degree in business, accounting, non-profit administration, or related field required.

Responsibilities

• Building and sustaining professional, positive relationships with donors and internal partners including supporting donor relations and stewardship activities in collaboration with SIUE Foundation and campus stakeholders
• Ensuring accurate processing, tracking, and reconciliation of gifts and revenue
• Maintaining compliance with IRS regulations, SIUE Foundation policies, and University procedures
• Provide guidance to internal units on IRS compliance and fundraising policies, collaborating on event financial plans and ensuring appropriate use of designated funds
• Coordinate and process direct mail communications; including IRS-compliant gift receipts, tribute notifications, pledge reminders and membership renewals
• Managing donor-related records with a high level of accuracy and confidentiality

Skills

CRM databases

Excel

Word

Microsoft Office Suite

Education

Bachelor's degree

Bachelor's degree in business, accounting, non-profit administration, or related field

Job description

Southern Illinois University Edwardsville (SIUE) invites applications for the Donor Relations Operations Assistant (CS26-175). This role supports the University's philanthropic mission by coordinating donor relations, gift processing, and compliance with IRS regulations.

You will maintain donor records with high accuracy, assist with direct mail communications, and collaborate with the SIUE Foundation and campus partners using CRM databases and Microsoft Office.